March 13, 2021
Score 1 out of 10
Overall Satisfaction with NapoleonCat
Was looking for a tool to manage social inbox across a range of social media platforms.
- "Free Trial" functionality will actually charge users straight away depending on the trial button clicked
- Changes to plan during a billing cycle are not refunded or credited in any way, including attempting to un-do the change. (So moving down and up again between plans, even if both actions occur within seconds of each other, results in getting charged twice...)
Do you think NapoleonCat delivers good value for the price?
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Did NapoleonCat live up to sales and marketing promises?
Did implementation of NapoleonCat go as expected?
Would you buy NapoleonCat again?
Extremely poor experience in the "trial" stage, very poor customer service. A complete waste of money and time.