Great tool that helps manage your time.
Agorapulse is used to manage the social media accounts of our K-12 Public education school district. Managing the social media account on …
Agorapulse
Top Rated
Agorapulse
Starting at $99 per month
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Recent Reviews
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Awards
Popular Features
View all 27 featuresFacebook (244)
8.8
88%
Content planning and scheduling (235)
8.7
87%
Twitter (219)
8.4
84%
Instagram (230)
8.0
80%
Reviewer Pros & Cons
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Pricing
View all pricingPro
$99
Cloud
per month
Premium
$199
Cloud
per month
Enterprise
Custom
Cloud
per month
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttp://www.agorapulse.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
Starting price (does not include set up fee)
- $99 per month
Features Scorecard
Listening/monitoring
8.1
81%
Publishing
8.0
80%
Engagement
8.0
80%
Marketing
8.2
82%
Channel coverage/integration
8.5
85%
Reporting/analytics
8.1
81%
Account management
8.1
81%
Product Details
What is Agorapulse?
Agorapulse is a social media management tool that aims to help mid-sized businesses and agencies better manage their Facebook, Twitter, Instagram, LinkedIn, and YouTube activity.
This social media management tool allows users to post content, engage with their community, and download reports from a single dashboard that is designed to be intuitive. Never miss a conversation with the inbox -- depending on the social network, it captures comments, mentions, direct/private messages, Facebook ad comments, and Instagram ad comments. All plans include collaboration tools to moderate or assign inbox items which makes getting through your inbox a breeze.
Current Instagram publishing features include: scheduling stories and carousel posts via push notifications, direct image and video publishing, tagging public usernames, adding locations to single feed posts, and more.
Additional options include external shared calendars to easily get content feedback and Power Reports to create customized reports in half the time.
The vendor states that thousands of agencies take advantage of Agorapulse's Agency Love program, which includes resources to attract more clients, improve ROI, increase revenue, and master social media management.
Agorapulse Features
Listening/monitoring Features
- Supported: Boolean keyword searches
- Supported: Filtering out noise/spam
Publishing Features
- Supported: Content planning and scheduling
- Supported: Audience targeting
- Supported: Workflow management
Engagement Features
- Supported: Automated routing and prioritization
- Supported: Customer interaction histories
- Supported: Bulk actions
Marketing Features
- Supported: Lead generation
- Supported: Campaigns and promotions
Channel coverage/integration Features
- Supported: Twitter
- Supported: Facebook
- Supported: LinkedIn
- Supported: Instagram
- Supported: YouTube
Reporting/analytics Features
- Supported: Campaign success analytics
- Supported: Real-time tracking
- Supported: Competitor analysis
Account management Features
- Supported: Role-based user permissions & privileges
- Supported: Mobile access
Additional Features
- Supported: Shared content calendar (for external client approval)
Agorapulse Screenshots
Agorapulse Videos
Schedule Instagram Stories with Agorapulse and push notifications.
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Agorapulse Integrations
Agorapulse Competitors
Agorapulse Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 45% |
| Mid-Size Companies (51-500 employees) | 50% |
| Enterprises (more than 500 employees) | 5% |
Agorapulse Technical Details
| Deployment Types | SaaS |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
| Supported Languages | English, French, Spanish |
Comparisons
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Frequently Asked Questions
How much does Agorapulse cost?
Agorapulse starts at $99.
What are Agorapulse's top competitors?
What is Agorapulse's best feature?
Reviewers rate LinkedIn highest, with a score of 8.9.
Who uses Agorapulse?
The most common users of Agorapulse are from Small Businesses (1-50 employees) and the Marketing & Advertising industry.
Reviews and Ratings
(529)
Reviews
(1-25 of 331)- Popular Filters
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May 11, 2022
Great tool that helps manage your time.
Agorapulse is used to manage the social media accounts of our K-12 Public education school district. Managing the social media account on various platforms for 7 different campuses made time management very difficult. This tool is a great time saver.
- Post on multiple platforms.
- Review and reply to comments.
- Review posts and mentions.
- The content calendar could be a bit more user friendly.
- We cannot always reply or comment from the platform.
April 25, 2022
Our business has been successfully Agorapulsed!
Our organization uses post scheduling for social media as well as community management & reporting. We use the scheduling tool mostly for Instagram and LinkedIn posts, and the community management tools for all of our social media profiles (e.g. we automatize our responses to messages as well as use inbox assistants to filter certain phrases. We use Agorapulse broadly for our day-to-day social media management and gathering data.
- Community management
- Reporting
- Community management
- A/B testing
- Alerts for increased engagement with particular post
- Trends from other related / selected profiles
December 14, 2021
IT'S GOOD!
I schedule all my clients' social media messages on it.
- Schedules across platforms.
- Enables you to send to queue.
- Report.
- No ability to draft content.
- Ability to reschedule things if already queued (it won't let you move them) very annoying.
December 08, 2021
Excellent, well-rounded social media management platform
Agorapulse has been an excellent platform for us to manage our social media content. From drafting content to assigning to colleagues for review to publishing to various social media channels, Agorapulse has helped us streamline operations and significantly increase efficiency while also serving as a way to easily access prior content.
- Drafting and publishing content for Facebook, LinkedIn, and Twitter.
- Review / assignment process between colleagues.
- Easy-to-use software platform.
- Ability to rearrange photos.
- Instagram grid preview functionality.
- Increasing max size of uploaded pictures.
We use Agorapulse to review community comments & moderate questions about the ClickFunnels company & products. We moderate to filter for spam, negative comments & customer support concerns. We try to gauge the community member's experience levels and we direct them to other programs and educational opportunities we believe would help them along their entrepreneurial path. We engage, motivate and build relationships within the community to fulfill our company mission to help entrepreneurs and small business owners — grow their companies through sales funnels. We believe that helping businesses grow helps the world move forward, even if just a little bit, and Agorapulse helps us to accomplish that mission.
- Filters for negative hate speech and spam keeps our comments feed moving forward positively
- Saves us time in having to scan hundreds of ads manually so we don't miss questions from our community
- Helping us to filter different types of traffic, paid and organic
- Let's us moderate a large network of different Social Media channels into one central app
- Dynamic FB ads inclusion would be helpful
- A list of all the Ads that are being served by the system, so we could make sure we aren't missing any
We use it to manage post and ad comments across social channels.
- Displays everything in one place easily
- Easy to toggle between channels
- Makes it easy not to double reply etc
- Find social planning / scheduling not that easy
- Later still seems more intuitive for planning
- Fairly expensive
October 18, 2021
Great value despite sometimes glitchy service!
We use Agorapulse to manage our social media inboxes and engage with customers. It allows us to build a community around our brand and manage our reputation.
- Reply, like, delete, and hide to Facebook comments
- Monitor hashtags
- Check Instagram and Twitter direct messages
- Glitchy service
- Allowing team members to see when other members are viewing an item
- Add social listening to analytics
October 08, 2021
Agora is great! Small tweaks appreciated!
Agorapulse is being used by our community team, which is 2 people. Our associate position plans and schedules social media posts, while my position as manager is to review and either reassign for editing or approve for posting. Agora is great for managing everything from one place and makes it easier to export analytics for review.
- Laying out the different social media accounts on the calendar
- Allowing responses and tagging across social media all in one place
- Scheduling a post for multiple channels is easy and a time-saver
- Would love to have a draft feature. We often don't schedule things until the assets are ready, or use a placeholder image and swap them afterwards
- Editing posts intended for multiple channels is not as easy as scheduling them in the first place. I would love to edit and have the same menu I do as when I'm scheduling where I have my base text and then the adjusted text for each social media. It's rare that something I've planned to be a similar post across channels, needs editing, but only for one of those channels. e.g. Correcting mistakes or changing strategies.
- Currently, I export the analytics and put it in a Google Sheet where I have more control over the data, which I love. For me to use the Agora Reports system, I would need substantial features like comparing metrics in the same charts, using direct line charts instead of smoothed (smoothed charts look nice, but just obfuscate data), separating out paid growth, etc. It's probably too large an ask for what Agora is trying to provide, which is why the export tool is very useful.
- While I'm talking about it, a slight bug with the export tool is that when you export two things in quick succession, it just sends a duplicate of the first report via email. I'll export a CSV of Global data and then a CSV of Content, and if I do it too quickly, it doubles up the Global data and I don't get the Content until I resend.
- More specific filtering for listening. Sometimes someone has our brand in their name and we get ALL of their content. We have to add each user like this to the filter instead of being able to filter out usernames that contain it.
September 24, 2021
Fantastic software that saves time across the board!
We are a social media marketing agency and as such we create organic content for many different clients. Agorapulse enables us to create, organise and manage content and engagement all in one place for all of our clients. The community management tool is fantastic for keeping all of our engagement in one place and calendar sharing means we can send content to each other and clients for approval.
- Calendar sharing - great for internal and external approval
- Community management - it means we can keep on top of engagement for all of our clients in one place
- Report - it's really useful for us to be able to create such in depth reports that we can use internally but also share with clients so they can see the results of what we are doing
- Although rare, occasionally posts won't post without reason, which makes it hard for us to learn and avoid these mistakes in the future
- It would be great to see more Instagram integration, but I am aware that's due to issues with Instagram not Agorapulse
- It would be great to see other platforms integrated fully such as Google My Business
September 18, 2021
Great Scheduling Platform for Agencies
We are a marketing agency that uses Agorapulse for social media management and to run reports. Our Account Managers use it to schedule content, run reports, and interact with followers. Our clients use it to see what content they have scheduled out.
- Great layout
- Communication/Support
- User-friendly
- Doesn't crash consistently
- Bigger calendar layout
We use Agorapulse to centrally manage the company and my personal social media. It allows us to plan and address the marketing effort across the various social media platforms. It is key to assure that the posts are reviewed not only for their content but for message correctness. Another key aspect of social media is to have posts be delivered when they will create the most impact which means scheduling which is a key component of Agorapulse.
- Scheduling of Posts with the option to repeat
- Copying content across various platforms
- Reporting
- Ability to have someone else review the post prior to release
- Reporting not available for personal accounts
- Adding TikTok
- Ability to tag personal accounts in LinkedIn and FaceBook
- When copying from one platform to another, one has to go and redo the tags or they will not come up properly. If the the @ is the same in the two platforms, it should take that into consideration and not ask to re-enter.
August 18, 2021
Agorapulse: Always at the ready!
We use Agorapulse among our department to promote the research activities and achievements of our research organization.
- Scheduling job posts.
- Integrating with Canva.
- Publishing duplicate posts.
- Tagging images on Twitter.
- Better previews.
- Bit.ly links don't always activate on Twitter and Facebook.
We use Agorapulse to consolidate and manage all social media interactions such as comments, likes, messages, and mentions. Our customer support lead manages everything from Agorapulse. It allows him to quickly review and respond to customers reaching out via Instagram and Facebook. Other social platforms are on Agorapulse but IG and FB are the main two we use.
- Consolidates all comments, mentions and messages in a clean manner.
- Makes it easy to hide or delete unwanted comments.
- Makes managing multiple accounts easy.
- We use a different platform for Email support. It would be great if an email ticket system could integrate with Agorapulse so that all customer service is under one hood.
July 29, 2021
Your one-stop-shop for a small management agency
We use Agorapulse internally within our department, as well as externally with our clients to provide approvals, edits, and feedback for social media content. Currently, we have 5 full-time team members using the platform, and over 15 management companies utilizing the platform for their properties. Agorapulse is our primary driver to schedule content, download reports, respond to message, and social listening
- Agorapulse has fantastic customer service
- The UI is very intuitive and all team members are able to quickly adapt to the platform and new features
- New features are being testing and added all the time
- I really enjoy the reporting, both the visuals and the metrics provided
- I would like to see the pricing restructured for an Enterprise account, maybe a more customized approach since we don't need all the features available in enterprise.
- My team has experienced random lagging on the platform making it slow for them to do their work
- We need to figure out better social profile organization since we have over 160 profiles!
- We would also love to see Google My Business integration
My organization has 60 social media accounts and 12 user accounts connected to Agorapulse. We use it for day-to-day content scheduling, reporting and inbox features. It's used by our global office, 4 of our regional offices and for all subsidiary accounts, like accounts for special events and programs. We have used it for over a year and have a good experience with it. It solves workflow issues of the social media manager needing to look at different spreadsheets and saves a ton of copy/paste work, and as of recently even offers a BETA content library to store certain assets.
- I did a lot of research before making a decision, and Agorapulse ultimately won for offering the most/best features at the best price.
- The best part is that we can always get same-day customer service when needed - and they are very helpful.
- The scheduling and publishing calendar format is great - simple, intuitive and responsive. I especially love being able to publish a post to more than one channel from one screen, including making adjustments to the copy for each channel.
- They offer special pricing for NGOs which we feel is generous.
- They are always taking new feature requests and responding to customer feedback. Changes aren't super fast, but they are responsive towards the most common requests and I always look forward to seeing the latest product map.
- The Power Reports feature (extra cost) is really nice and allows us to customise reports more. The format of the reports is visually appealing and easy-to-read, and looks super professional when we need to present reports to senior management.
- The workaround for API limitations by IG/FB, using their mobile app, works flawlessly.
- More & simpler social listening features would be great.
- More publishing functionalities within the mobile app, like scheduling carousels.
- Ability to resize visuals for different channels when publishing to multiple channels (and free form resizing option)
- Ability to reorder photos when adding more than one
It is used by the marketing department to post and schedule social media posts. It's generally used by 2 people on the 4 person marketing team.
- Scheduling on Twitter and LinkedIn
- Easy to read reports
- Social listening
- Posting carrousels and videos on instagram
- Too small size limit for photos
July 20, 2021
Agorapulse improved our efficiency!
Agorapulse is being used in the Marketing Department. It has improved our processes to be more efficient when creating, scheduling, and monitoring Social Media accounts (8 in total). Having all accounts and functions in one dashboard saves us an important amount of time daily. We have two users using the Agorapulse dashboard and it keeps track of who replies, reviewed, or schedule any of the posts.
- Agorapulse allows you to create one post for multiple platforms at the same time (Facebook, Instagram, Twitter...) it also gives you the option to adjust each one of them according to the platform guidelines (it shows an alert when it doesn't meet the criteria).
- Agorapulse dashboard and mobile app are well designed, the use is very intuitive and simple.
- Agorapulse support team is very professional. They also offer free webinars to learn how this works before subscribing.
- Agorapulse synchronizes the information from several platforms into one dashboard to monitor comments, reviews, etc. in a more efficient way.
- Agorapulse can improve the integration with Instagram to be able to publish multi-images posts without an extra step in the Mobile app.
- Agorapulse can improve the way we can select the order of pictures in a multi-image posts. Right now the order is the one you have when uploading the pictures instead of having an option of dragging the picture to organize it.
- Agorapulse can improve the way a multi-image post is seen in the calendar. Instead of only one post on a day it shows a post per image on the calendar dashboard.
June 09, 2021
It's great for more than one person - Has some room to really be a leader in the industry.
I used it for approval processes for Facebook, Instagram and Twitter. I would connect with a client and allow them to approve work.
- Scheduling
- Analytics
- Reschedule or repurpose content
- Support with IG story push notifications
- Ability to post IGTV
- Support Pinterest
- Show analytics for #s on Facebook
- Support eCommerce product tagging
May 30, 2021
Great product and continually improving.
We use Agorapulse in our department; I'm not sure whether other departments use it as well.
We use it to manage accounts for all the programs (or program clusters) within our faculty.
It helps us maintain oversight of what we're posting on all the individual accounts as well as what we post on the main faculty account. It also means that our team of three people can all have access to all the accounts without constantly having to log in and out. And it allows our manager to approve posts that may be sensitive.
We use it to manage accounts for all the programs (or program clusters) within our faculty.
It helps us maintain oversight of what we're posting on all the individual accounts as well as what we post on the main faculty account. It also means that our team of three people can all have access to all the accounts without constantly having to log in and out. And it allows our manager to approve posts that may be sensitive.
- We like the calendar view on Agorapulse - much better than when we were on Hootsuite.
- The approvals process is very simple and clear.
- I wish there was an image database.
- It would be great to link to one of the national day calendars for easy content suggestions.
- I wish there was a way to input the alt text in Instagram images.
- I wish it was possible to edit multiple posts at once if they were created together (ie edit the FB, IG & Twitter version of a post).
- I wish the app had better notifications - they never show on my lock screen so I often miss them.
May 26, 2021
Social Media Management - For a Department of 1!
As a telecommunications company with a social media department of 1, we needed a solution to allow for posting to multiple networks that offered easy reporting. We also wanted to implement social listening as a company, and Agorapulse checked that box. We manage our Facebook, LinkedIn, Twitter, and Instagram networks with Agorapulse.
- Quick and easy reporting
- Social listening
- Multi-channel posting
- Social media calendar
- Content approval process
- App frequently resets and requires a login
- Customized reports are an additional fee
- LinkedIn token often needs refreshed
May 24, 2021
Agorapulse is almost as great as tacos.
We use Agorapulse to monitor and respond to comments, schedule out our content calendar, and monitor mentions. My department uses it to manage our whole companies social media presence. Agorapulse pulls in all comments and messages into one platform. Before Agorapulse, I was having to click on every Facebook notification and a lot of things had the potential to be overlooked. Thankfully, Agorapulse was the solution. We also were having to schedule out Facebook posts on the Facebook pages themselves, and as the company grew to over 50 different properties, we knew we needed a different solution.
- Their Chat/Help system is amazing. If I have a question, I can always get an answer within a few hours if not faster. They also follow up to make sure that I didn't have any additional questions.
- Organizationally sound and easy to navigate
- Just a huge time saver for me!
- High quality photos are "too large" to upload. I wish they would have a feature to compress them, as I currently have to edit all photos in photoshop before uploading. This is very time consuming.
- I cannot work on more than one post at once, so if a video is uploading - and taking a long time to do so - I cannot move on until that video is fully uploaded.
Agorapulse is used to schedule social media content across multiple brands and locations. Our entire incoming and outgoing content is easily managed in one place. Driving customer engagement, offering enhanced communication with our customers, and streamlining processes for our teams.
- Scheduling
- Reporting
- Customer service
- Emergency stop of all scheduled posts
May 19, 2021
Agorapulse Review
It is being used by our Marketing department to help with content scheduling. There are 6 people on our team who use this software and it has allowed for us all to get on the same page throughout the week. We love Agorapulse and are glad we made the switch from another software.
- Organization factor is flawless.
- Has enough account options.
- Adorable.
- # to schedule as first comment.
- Tagging features for Facebook videos.
- Quicker posting when hitting publish now.
We are using Agorapulse to [streamline] posting for our various products. We use a workflow with the product teams so they can share new content for approval, and Marketing can review and schedule posts. This makes it easier for us so marketing does not have to understand every new blog post or piece of technical content in order to create a social post.
- Easy-to-use and visually appealing web interface
- Assigning posts for approval
- Adding users or social profiles. It's both simple to add users or profiles, and the pricing structure means you can purchase one new profile or user at a time without having to upgrade to a much more expensive tier with lots of slots we don't need.
- The mobile app. It's time-consuming to review listening posts because the sidebar menu only shows the inbox. It's not clear this is happening until you started clicking [around] and realizing it. You also can't approve YouTube comments from the mobile app.
- We like scheduling content across multiple profiles at once, but have to add a step because we can only customize one link on the thumbnail image.
- There is no approval process available for comments/replies to messages or posts.
May 18, 2021
A powerful tool that makes social management simple, easy, enjoyable and very cost effective.
I use AgoraPulse to manage my social media and post regular updates of both curated and original content on my profiles to create brand awareness and promote my services. It simplified social media management for me because now it's all under one "roof" and very easy to use.
- Queueing content to create evergreen content.
- Answering all my social media comment from one inbox.
- Preview and edit posts for each social media channel to make them different before posting.
- Simple user interface, clean, and intuitive to use.
- When queueing content I can only choose one category for a single channel. When I queue content for multiple channels at the same time, I have to go back to the other channels and reassign the content to the particular category I want. That's a bit time-consuming and repetitive. It would be great if at the moment of queueing the content to different social media channels I could specify the categories for each channel at that point, so I don't have to go back and reassign the content that went to the "general" category to the relevant category I want to queue it into.
- Sometimes the interface disconnect and is a bit slow, but I guess it's probably due to a very heavy usage. That seems to happen at a certain time of the day, so I think it's probably the usage load that affect the performance.