Agorapulse

Agorapulse

Customer Verified
Top Rated
About TrustRadius Scoring
Score 7.7 out of 100
Top Rated
Agorapulse

Overview

Recent Reviews

Reviewer Sentiment

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Negative ()
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Awards

TrustRadius Award Top Rated 2022
TrustRadius Best of Award, Best Of Relationship 2022
TrustRadius Best of Award, Best Of Value 2022

Popular Features

View all 27 features

Facebook (244)

8.8
88%

Content planning and scheduling (235)

8.7
87%

Twitter (219)

8.4
84%

Instagram (230)

8.0
80%

Reviewer Pros & Cons

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Video Reviews

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Pricing

View all pricing

Pro

$99

Cloud
per month

Premium

$199

Cloud
per month

Enterprise

Custom

Cloud
per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttp://www.agorapulse.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Starting price (does not include set up fee)

  • $99 per month

Features Scorecard

Listening/monitoring

8.1
81%

Publishing

8.0
80%

Engagement

8.0
80%

Marketing

8.2
82%

Channel coverage/integration

8.5
85%

Reporting/analytics

8.1
81%

Account management

8.1
81%

Product Details

What is Agorapulse?

Agorapulse is a social media management tool that aims to help mid-sized businesses and agencies better manage their Facebook, Twitter, Instagram, LinkedIn, and YouTube activity.

This social media management tool allows users to post content, engage with their community, and download reports from a single dashboard that is designed to be intuitive. Never miss a conversation with the inbox -- depending on the social network, it captures comments, mentions, direct/private messages, Facebook ad comments, and Instagram ad comments. All plans include collaboration tools to moderate or assign inbox items which makes getting through your inbox a breeze.

Current Instagram publishing features include: scheduling stories and carousel posts via push notifications, direct image and video publishing, tagging public usernames, adding locations to single feed posts, and more.

Additional options include external shared calendars to easily get content feedback and Power Reports to create customized reports in half the time.

The vendor states that thousands of agencies take advantage of Agorapulse's Agency Love program, which includes resources to attract more clients, improve ROI, increase revenue, and master social media management.

Agorapulse Features

Listening/monitoring Features

  • Supported: Boolean keyword searches
  • Supported: Filtering out noise/spam

Publishing Features

  • Supported: Content planning and scheduling
  • Supported: Audience targeting
  • Supported: Workflow management

Engagement Features

  • Supported: Automated routing and prioritization
  • Supported: Customer interaction histories
  • Supported: Bulk actions

Marketing Features

  • Supported: Lead generation
  • Supported: Campaigns and promotions

Channel coverage/integration Features

  • Supported: Twitter
  • Supported: Facebook
  • Supported: LinkedIn
  • Supported: Instagram
  • Supported: YouTube

Reporting/analytics Features

  • Supported: Campaign success analytics
  • Supported: Real-time tracking
  • Supported: Competitor analysis

Account management Features

  • Supported: Role-based user permissions & privileges
  • Supported: Mobile access

Additional Features

  • Supported: Shared content calendar (for external client approval)

Agorapulse Screenshots

Through a bulk or one-by-one upload, organize your queued content in categories that make sense for your business and content strategy. Download a CSV of the queued content to share with teammates or clients.Agorapulse's reports help you discover trends in your social media performance and give you actionable tips to optimize your social presence.Keep track of your fans and followers (and detractors) with the tool's built-in CRM.Agorapulse's reports help you discover trends in your social media performance and give you actionable tips to optimize your social presence.Our drag-and-drop calendar allows you to, at a glance, see your published, scheduled, queued, and assigned content. Hover on a date to instantly create content for that day.The Agorapulse  inbox captures incoming conversations for each social profile. Get CRM data on those sending you messages. Send them a saved reply or assign the conversation to a teammate.Through a bulk or one-by-one upload, organize your queued content in categories that make sense for your business and content strategy. Download a CSV of the queued content to share with teammates or clients.

Agorapulse Videos

Agorapulse Integrations

Agorapulse Competitors

Agorapulse Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)45%
Mid-Size Companies (51-500 employees)50%
Enterprises (more than 500 employees)5%

Agorapulse Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported LanguagesEnglish, French, Spanish

Comparisons

View all alternatives

Frequently Asked Questions

How much does Agorapulse cost?

Agorapulse starts at $99.

What is Agorapulse's best feature?

Reviewers rate LinkedIn highest, with a score of 8.9.

Who uses Agorapulse?

The most common users of Agorapulse are from Small Businesses (1-50 employees) and the Marketing & Advertising industry.

Reviews

(1-25 of 331)
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Score 8 out of 10
Vetted Review
Verified User
Review Source
Agorapulse is used to manage the social media accounts of our K-12 Public education school district. Managing the social media account on various platforms for 7 different campuses made time management very difficult. This tool is a great time saver.
  • Post on multiple platforms.
  • Review and reply to comments.
  • Review posts and mentions.
  • The content calendar could be a bit more user friendly.
  • We cannot always reply or comment from the platform.
This is a great tool for small K-12 institutions that do not have multiple people handling communications.
I have never needed it.
Katarzyna Barzan | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Our organization uses post scheduling for social media as well as community management & reporting. We use the scheduling tool mostly for Instagram and LinkedIn posts, and the community management tools for all of our social media profiles (e.g. we automatize our responses to messages as well as use inbox assistants to filter certain phrases. We use Agorapulse broadly for our day-to-day social media management and gathering data.
  • Community management
  • Reporting
  • Community management
  • A/B testing
  • Alerts for increased engagement with particular post
  • Trends from other related / selected profiles
The scenario for which Agorapulse is well suited is for a small business that wants to easily manage their social media profiles since it's easy to integrate all relevant accounts as well as cooperate with your team members. A scenario where it's less suited is for large businesses with a lot of traffic and a lot of data to process, as well as a huge follower base to manage.
I gave this rating because we are very happy with the support and customer service provided by Agorapulse. We see constant updates to the interface as well us improvements to their tools. Whenever we encounter a problem, the Agorapulse team is always quick to respond and provide a soultion. We also receive regular updates via e-mail.
December 14, 2021

IT'S GOOD!

Score 6 out of 10
Vetted Review
Verified User
Review Source
I schedule all my clients' social media messages on it.
  • Schedules across platforms.
  • Enables you to send to queue.
  • Report.
  • No ability to draft content.
  • Ability to reschedule things if already queued (it won't let you move them) very annoying.
I really enjoy using it on the whole. I do however feel it can be a bit glitchy which is very frustrating. I don't trust it 100% which is disappointing.
Very efficient.
Score 10 out of 10
Vetted Review
Verified User
Review Source
Agorapulse has been an excellent platform for us to manage our social media content. From drafting content to assigning to colleagues for review to publishing to various social media channels, Agorapulse has helped us streamline operations and significantly increase efficiency while also serving as a way to easily access prior content.
  • Drafting and publishing content for Facebook, LinkedIn, and Twitter.
  • Review / assignment process between colleagues.
  • Easy-to-use software platform.
  • Ability to rearrange photos.
  • Instagram grid preview functionality.
  • Increasing max size of uploaded pictures.
Agorapulse is excellent for Facebook, LinkedIn, and Twitter. While we post to those channels for clients, Instagram remains the top priority, and we find Agorapulse's platform to be subpar compared to others that offer a visualizer for previewing/managing upcoming Instagram posts. Once Agorapulse offers this functionality, it will be hard to beat.
Very fast customer service and always eager to help with any issues.
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use Agorapulse to review community comments & moderate questions about the ClickFunnels company & products. We moderate to filter for spam, negative comments & customer support concerns. We try to gauge the community member's experience levels and we direct them to other programs and educational opportunities we believe would help them along their entrepreneurial path. We engage, motivate and build relationships within the community to fulfill our company mission to help entrepreneurs and small business owners — grow their companies through sales funnels. We believe that helping businesses grow helps the world move forward, even if just a little bit, and Agorapulse helps us to accomplish that mission.
  • Filters for negative hate speech and spam keeps our comments feed moving forward positively
  • Saves us time in having to scan hundreds of ads manually so we don't miss questions from our community
  • Helping us to filter different types of traffic, paid and organic
  • Let's us moderate a large network of different Social Media channels into one central app
  • Dynamic FB ads inclusion would be helpful
  • A list of all the Ads that are being served by the system, so we could make sure we aren't missing any
Sometimes I need to be able to see an entire conversation instead of 1 person's comment, and Agorapulse helps with that by adding a button to go to the Social Media source to see it. Creating filters has really helped with preventing negative conversations from getting out of control. Being able to see one commenters entire history has helped to make decisions about content and responses.
Whenever I've needed to ask a support question I received a response in less than an hour and they always follow up to see if you need any further help.
Score 8 out of 10
Vetted Review
Verified User
Review Source
We use it to manage post and ad comments across social channels.
  • Displays everything in one place easily
  • Easy to toggle between channels
  • Makes it easy not to double reply etc
  • Find social planning / scheduling not that easy
  • Later still seems more intuitive for planning
  • Fairly expensive
We find it good for managing posts and community but not so easy for planning content.
Feels more sales heavy than supported
Score 8 out of 10
Vetted Review
Verified User
Review Source
We use Agorapulse to manage our social media inboxes and engage with customers. It allows us to build a community around our brand and manage our reputation.
  • Reply, like, delete, and hide to Facebook comments
  • Monitor hashtags
  • Check Instagram and Twitter direct messages
  • Glitchy service
  • Allowing team members to see when other members are viewing an item
  • Add social listening to analytics
It is very good for start-ups that don't have a lot of cash but do have a huge social media presence.
Great customer support.
Score 9 out of 10
Vetted Review
Verified User
Review Source
Agorapulse is being used by our community team, which is 2 people. Our associate position plans and schedules social media posts, while my position as manager is to review and either reassign for editing or approve for posting. Agora is great for managing everything from one place and makes it easier to export analytics for review.
  • Laying out the different social media accounts on the calendar
  • Allowing responses and tagging across social media all in one place
  • Scheduling a post for multiple channels is easy and a time-saver
  • Would love to have a draft feature. We often don't schedule things until the assets are ready, or use a placeholder image and swap them afterwards
  • Editing posts intended for multiple channels is not as easy as scheduling them in the first place. I would love to edit and have the same menu I do as when I'm scheduling where I have my base text and then the adjusted text for each social media. It's rare that something I've planned to be a similar post across channels, needs editing, but only for one of those channels. e.g. Correcting mistakes or changing strategies.
  • Currently, I export the analytics and put it in a Google Sheet where I have more control over the data, which I love. For me to use the Agora Reports system, I would need substantial features like comparing metrics in the same charts, using direct line charts instead of smoothed (smoothed charts look nice, but just obfuscate data), separating out paid growth, etc. It's probably too large an ask for what Agora is trying to provide, which is why the export tool is very useful.
  • While I'm talking about it, a slight bug with the export tool is that when you export two things in quick succession, it just sends a duplicate of the first report via email. I'll export a CSV of Global data and then a CSV of Content, and if I do it too quickly, it doubles up the Global data and I don't get the Content until I resend.
  • More specific filtering for listening. Sometimes someone has our brand in their name and we get ALL of their content. We have to add each user like this to the filter instead of being able to filter out usernames that contain it.
I think Agora is great for small teams looking to schedule posts and respond to users. I haven't used it at scale, so I can't recommend it for larger companies, but I love it for what we do. If you're savvy with Google Sheets, then the Agora exports are really handy. If you don't need specific data or the ability to compare metrics, and just want a surface-level look at your social performance, the analytics tools are nice.
I haven't really needed support, but they respond to feature requests and it's nice to know they're now working on the draft system.
Score 10 out of 10
Vetted Review
Verified User
Review Source
We are a social media marketing agency and as such we create organic content for many different clients. Agorapulse enables us to create, organise and manage content and engagement all in one place for all of our clients. The community management tool is fantastic for keeping all of our engagement in one place and calendar sharing means we can send content to each other and clients for approval.
  • Calendar sharing - great for internal and external approval
  • Community management - it means we can keep on top of engagement for all of our clients in one place
  • Report - it's really useful for us to be able to create such in depth reports that we can use internally but also share with clients so they can see the results of what we are doing
  • Although rare, occasionally posts won't post without reason, which makes it hard for us to learn and avoid these mistakes in the future
  • It would be great to see more Instagram integration, but I am aware that's due to issues with Instagram not Agorapulse
  • It would be great to see other platforms integrated fully such as Google My Business
If you manage multiple social media accounts, Agorapulse is a must. Even if they are different platforms for one business, the cross-platform duplication and calendar means everything can be created and organised in one place. The community management feature is fantastic for those who need to keep on top of things.
The support of Agorapulse is fantastic. We always get a response within a couple of hours should we be struggling with anything and they are very quick to let us know of external platform issues that might affect our content. We're never worried if something goes wrong because we know it will be fixed soon.
Kelby Mcnab | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We are a marketing agency that uses Agorapulse for social media management and to run reports. Our Account Managers use it to schedule content, run reports, and interact with followers. Our clients use it to see what content they have scheduled out.
  • Great layout
  • Communication/Support
  • User-friendly
  • Doesn't crash consistently
  • Bigger calendar layout
All around great software.
Great support
Genevieve Leveille | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We use Agorapulse to centrally manage the company and my personal social media. It allows us to plan and address the marketing effort across the various social media platforms. It is key to assure that the posts are reviewed not only for their content but for message correctness. Another key aspect of social media is to have posts be delivered when they will create the most impact which means scheduling which is a key component of Agorapulse.
  • Scheduling of Posts with the option to repeat
  • Copying content across various platforms
  • Reporting
  • Ability to have someone else review the post prior to release
  • Reporting not available for personal accounts
  • Adding TikTok
  • Ability to tag personal accounts in LinkedIn and FaceBook
  • When copying from one platform to another, one has to go and redo the tags or they will not come up properly. If the the @ is the same in the two platforms, it should take that into consideration and not ask to re-enter.
[Agorapulse] is pricey compared to other offerings, but the reporting that is provided and the opportunity to understand the impact is second to none. Being able to also cover several of one's platforms with an easy to read calendar allows for planning for the social media activities.
Not used the live support, but the documentation is extensive and easy to understand.
Score 8 out of 10
Vetted Review
Verified User
Review Source
We use Agorapulse among our department to promote the research activities and achievements of our research organization.
  • Scheduling job posts.
  • Integrating with Canva.
  • Publishing duplicate posts.
  • Tagging images on Twitter.
  • Better previews.
  • Bit.ly links don't always activate on Twitter and Facebook.
Not great at alt text and tagging on Twitter, but is very helpful in planning and organizing future posts and metrics.
The support staff is so quick to respond and help with situations. Also, if they don't have a quick solution right away, which is rare, they do a great job of keeping us updated about the situation and the progress until the issue is resolved.
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use Agorapulse to consolidate and manage all social media interactions such as comments, likes, messages, and mentions. Our customer support lead manages everything from Agorapulse. It allows him to quickly review and respond to customers reaching out via Instagram and Facebook. Other social platforms are on Agorapulse but IG and FB are the main two we use.
  • Consolidates all comments, mentions and messages in a clean manner.
  • Makes it easy to hide or delete unwanted comments.
  • Makes managing multiple accounts easy.
  • We use a different platform for Email support. It would be great if an email ticket system could integrate with Agorapulse so that all customer service is under one hood.
Agorapulse is well suited for anyone managing multiple social media accounts. The schedule postings are great!
Fast and responsive. Keeps you updated on any issues and resolves them quickly.
Dylan Schoenbaum | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We use Agorapulse internally within our department, as well as externally with our clients to provide approvals, edits, and feedback for social media content. Currently, we have 5 full-time team members using the platform, and over 15 management companies utilizing the platform for their properties. Agorapulse is our primary driver to schedule content, download reports, respond to message, and social listening
  • Agorapulse has fantastic customer service
  • The UI is very intuitive and all team members are able to quickly adapt to the platform and new features
  • New features are being testing and added all the time
  • I really enjoy the reporting, both the visuals and the metrics provided
  • I would like to see the pricing restructured for an Enterprise account, maybe a more customized approach since we don't need all the features available in enterprise.
  • My team has experienced random lagging on the platform making it slow for them to do their work
  • We need to figure out better social profile organization since we have over 160 profiles!
  • We would also love to see Google My Business integration
Agorapulse is certainly well suited for those looking to easily perform social media management as it relates to the ease of uploading content, scheduling content, and publishing content. These basic, but necessary functions are great if you have up to 10 different accounts to manage. Where Agorapulse is not well-suited lies within the management of anything more than 25 accounts. The platform is affordable, but the features quickly become less intuitive for a large number of social profiles due which can be seen during lag or slow periods while working. And as we all know, every second lost is the potential loss of a thought, idea, and the patience to continue on as intended.
The people at Agorapulse are absolutely amazing. They are very quick to respond and are always very helpful. Additionally, because we utilize the platform so much, I get the privilege of providing my feedback to the team directly and listen to what features are coming next and when they can be expected to be put into beta, such as their asset library. Also, they are always listening to feedback and their Facebook group is an excellent place for support, strategy, and simply a fun atmosphere to hear from other marketers.
Lynne Lessard | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
My organization has 60 social media accounts and 12 user accounts connected to Agorapulse. We use it for day-to-day content scheduling, reporting and inbox features. It's used by our global office, 4 of our regional offices and for all subsidiary accounts, like accounts for special events and programs. We have used it for over a year and have a good experience with it. It solves workflow issues of the social media manager needing to look at different spreadsheets and saves a ton of copy/paste work, and as of recently even offers a BETA content library to store certain assets.
  • I did a lot of research before making a decision, and Agorapulse ultimately won for offering the most/best features at the best price.
  • The best part is that we can always get same-day customer service when needed - and they are very helpful.
  • The scheduling and publishing calendar format is great - simple, intuitive and responsive. I especially love being able to publish a post to more than one channel from one screen, including making adjustments to the copy for each channel.
  • They offer special pricing for NGOs which we feel is generous.
  • They are always taking new feature requests and responding to customer feedback. Changes aren't super fast, but they are responsive towards the most common requests and I always look forward to seeing the latest product map.
  • The Power Reports feature (extra cost) is really nice and allows us to customise reports more. The format of the reports is visually appealing and easy-to-read, and looks super professional when we need to present reports to senior management.
  • The workaround for API limitations by IG/FB, using their mobile app, works flawlessly.
  • More & simpler social listening features would be great.
  • More publishing functionalities within the mobile app, like scheduling carousels.
  • Ability to resize visuals for different channels when publishing to multiple channels (and free form resizing option)
  • Ability to reorder photos when adding more than one
[Agorapulse is] a great general scheduling/publishing solution. It's also good for inbox management, connecting comments and DMs in one place.
I can always get same-day support from a human to answer any questions or issues when needed.
Bailey Letson | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
Review Source
It is used by the marketing department to post and schedule social media posts. It's generally used by 2 people on the 4 person marketing team.
  • Scheduling on Twitter and LinkedIn
  • Easy to read reports
  • Social listening
  • Posting carrousels and videos on instagram
  • Too small size limit for photos
Agorapulse is well suited for when the community manager goes on vacation, because it allows them to schedule posts for the entire time they are gone, specifically for Twitter and LinkedIn, where there is no way to do so.
Responses have always been quick and helpful
Score 10 out of 10
Vetted Review
Verified User
Review Source
Agorapulse is being used in the Marketing Department. It has improved our processes to be more efficient when creating, scheduling, and monitoring Social Media accounts (8 in total). Having all accounts and functions in one dashboard saves us an important amount of time daily. We have two users using the Agorapulse dashboard and it keeps track of who replies, reviewed, or schedule any of the posts.
  • Agorapulse allows you to create one post for multiple platforms at the same time (Facebook, Instagram, Twitter...) it also gives you the option to adjust each one of them according to the platform guidelines (it shows an alert when it doesn't meet the criteria).
  • Agorapulse dashboard and mobile app are well designed, the use is very intuitive and simple.
  • Agorapulse support team is very professional. They also offer free webinars to learn how this works before subscribing.
  • Agorapulse synchronizes the information from several platforms into one dashboard to monitor comments, reviews, etc. in a more efficient way.
  • Agorapulse can improve the integration with Instagram to be able to publish multi-images posts without an extra step in the Mobile app.
  • Agorapulse can improve the way we can select the order of pictures in a multi-image posts. Right now the order is the one you have when uploading the pictures instead of having an option of dragging the picture to organize it.
  • Agorapulse can improve the way a multi-image post is seen in the calendar. Instead of only one post on a day it shows a post per image on the calendar dashboard.
It has been a great experience working with Agorapulse, I recommend it all the time! Every time there is an ongoing issue, the support team notifies us with details and progress until it is solved. There is a big difference in terms of time and efficiency since we started using Agorapulse.
Score 10 out of 10
Vetted Review
Verified User
Review Source
I used it for approval processes for Facebook, Instagram and Twitter. I would connect with a client and allow them to approve work.
  • Scheduling
  • Analytics
  • Reschedule or repurpose content
  • Support with IG story push notifications
  • Ability to post IGTV
  • Support Pinterest
  • Show analytics for #s on Facebook
  • Support eCommerce product tagging
For clients who need approval processes and don't trust you to make the right decision - people who hire contractors for social media. Anyone who wants a queue of content. Even though that doesn't seem very engaging - it serves the purpose of visibility, like 4 posts per day on Twitter. If you want to see nice analytics.
I've worked with more responsive platforms where support chats are available and not just by email.
Score 7 out of 10
Vetted Review
Verified User
Review Source
We use Agorapulse in our department; I'm not sure whether other departments use it as well.
We use it to manage accounts for all the programs (or program clusters) within our faculty.
It helps us maintain oversight of what we're posting on all the individual accounts as well as what we post on the main faculty account. It also means that our team of three people can all have access to all the accounts without constantly having to log in and out. And it allows our manager to approve posts that may be sensitive.
  • We like the calendar view on Agorapulse - much better than when we were on Hootsuite.
  • The approvals process is very simple and clear.
  • I wish there was an image database.
  • It would be great to link to one of the national day calendars for easy content suggestions.
  • I wish there was a way to input the alt text in Instagram images.
  • I wish it was possible to edit multiple posts at once if they were created together (ie edit the FB, IG & Twitter version of a post).
  • I wish the app had better notifications - they never show on my lock screen so I often miss them.
Agorapulse works great for a team working on multiple accounts.
If I was a solo user or only working on one set of accounts, I'd probably use a different tool (I prefer Loomly
or Buffer).
Any time we've had an issue, the support team has resolved it quickly and efficiently, or explained why they couldn't. They've been friendly and polite and responded very quickly!
Score 10 out of 10
Vetted Review
Verified User
Review Source
As a telecommunications company with a social media department of 1, we needed a solution to allow for posting to multiple networks that offered easy reporting. We also wanted to implement social listening as a company, and Agorapulse checked that box. We manage our Facebook, LinkedIn, Twitter, and Instagram networks with Agorapulse.
  • Quick and easy reporting
  • Social listening
  • Multi-channel posting
  • Social media calendar
  • Content approval process
  • App frequently resets and requires a login
  • Customized reports are an additional fee
  • LinkedIn token often needs refreshed
We found Agorapulse to be very easy to use, and easy to start out with and learn their platform. The automated reporting has helped us show ROI for Facebook and prepare professional reports for Leadership to see the impact from our social efforts. It's easy to reshare prior content and repurpose content for other networks. The social media calendar is also helpful to plan content for the month and share with others. We used the content approval process with a marketing intern. We wanted them to be able to create posts, but still wanted to have the final approval before the posts went live. It worked very well.
I have not had to reach out to Agorapulse support, however all contacts with employees at launch and renewal were very helpful and friendly.
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use Agorapulse to monitor and respond to comments, schedule out our content calendar, and monitor mentions. My department uses it to manage our whole companies social media presence. Agorapulse pulls in all comments and messages into one platform. Before Agorapulse, I was having to click on every Facebook notification and a lot of things had the potential to be overlooked. Thankfully, Agorapulse was the solution. We also were having to schedule out Facebook posts on the Facebook pages themselves, and as the company grew to over 50 different properties, we knew we needed a different solution.
  • Their Chat/Help system is amazing. If I have a question, I can always get an answer within a few hours if not faster. They also follow up to make sure that I didn't have any additional questions.
  • Organizationally sound and easy to navigate
  • Just a huge time saver for me!
  • High quality photos are "too large" to upload. I wish they would have a feature to compress them, as I currently have to edit all photos in photoshop before uploading. This is very time consuming.
  • I cannot work on more than one post at once, so if a video is uploading - and taking a long time to do so - I cannot move on until that video is fully uploaded.
If you have more than a handful of social media profiles or in our case, clients, then Agorapulse helps to keep a birdseye view of everything that happens on those individual pages/profiles.
If you're a small company and able to monitor directly on the profiles themselves, but even then, I'd checkout agorapulse as a time saving tool!
Best support out there! Fast response time and always eager to say "Yes, and how else can we help!"
William Darbyshire-Clarke | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Agorapulse is used to schedule social media content across multiple brands and locations. Our entire incoming and outgoing content is easily managed in one place. Driving customer engagement, offering enhanced communication with our customers, and streamlining processes for our teams.
  • Scheduling
  • Reporting
  • Customer service
  • Emergency stop of all scheduled posts
Agorapulse is great for those who manage multiple social channels. The reporting feature is easy to use and can be customized to meet your requirements.
May 19, 2021

Agorapulse Review

Score 10 out of 10
Vetted Review
Verified User
Review Source
It is being used by our Marketing department to help with content scheduling. There are 6 people on our team who use this software and it has allowed for us all to get on the same page throughout the week. We love Agorapulse and are glad we made the switch from another software.
  • Organization factor is flawless.
  • Has enough account options.
  • Adorable.
  • # to schedule as first comment.
  • Tagging features for Facebook videos.
  • Quicker posting when hitting publish now.
Agorapulse is awesome when you are running a bunch of accounts at once. Everything is laid out nicely and easy to find. When we have 22 accounts this is crucial. It probably would not be as helpful if you only had one or two accounts but, for us, it is an incredible asset to our team.
The support our company receives from Agorapulse does not go unnoticed. There is always a support specialist ready to help us if we have questions or concerns. The feedback is very thorough and they make sure our problems are always solved before closing tickets. The response time is always the same day as well.
Ginger Reed | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We are using Agorapulse to [streamline] posting for our various products. We use a workflow with the product teams so they can share new content for approval, and Marketing can review and schedule posts. This makes it easier for us so marketing does not have to understand every new blog post or piece of technical content in order to create a social post.
  • Easy-to-use and visually appealing web interface
  • Assigning posts for approval
  • Adding users or social profiles. It's both simple to add users or profiles, and the pricing structure means you can purchase one new profile or user at a time without having to upgrade to a much more expensive tier with lots of slots we don't need.
  • The mobile app. It's time-consuming to review listening posts because the sidebar menu only shows the inbox. It's not clear this is happening until you started clicking [around] and realizing it. You also can't approve YouTube comments from the mobile app.
  • We like scheduling content across multiple profiles at once, but have to add a step because we can only customize one link on the thumbnail image.
  • There is no approval process available for comments/replies to messages or posts.
[Agorapulse is] a good price for what it is and easy to scale and onboard new employees.
They reply very quickly. I love the support chat feature right in the app.
Dr Olivier Becherel - Leadership and Executive Coaching | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
I use AgoraPulse to manage my social media and post regular updates of both curated and original content on my profiles to create brand awareness and promote my services. It simplified social media management for me because now it's all under one "roof" and very easy to use.
  • Queueing content to create evergreen content.
  • Answering all my social media comment from one inbox.
  • Preview and edit posts for each social media channel to make them different before posting.
  • Simple user interface, clean, and intuitive to use.
  • When queueing content I can only choose one category for a single channel. When I queue content for multiple channels at the same time, I have to go back to the other channels and reassign the content to the particular category I want. That's a bit time-consuming and repetitive. It would be great if at the moment of queueing the content to different social media channels I could specify the categories for each channel at that point, so I don't have to go back and reassign the content that went to the "general" category to the relevant category I want to queue it into.
  • Sometimes the interface disconnect and is a bit slow, but I guess it's probably due to a very heavy usage. That seems to happen at a certain time of the day, so I think it's probably the usage load that affect the performance.
AgoraPulse is a great tool to manage social media channels, post reply to comments and create evergreen content. It's the best tool I have found. I use social media to promote to create brand awareness, connect with people, and share my services. I don't want to spend all my time doing "social media", so AgoraPulse works well for me. It's very effective for me in terms of time and it's cost effective. If you want to maximize social media use without spending all-day-long navigating between your different profiles, AgoraPulse is what you need!