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A great feedback & Gifting platform for US!
October 31, 2023

A great feedback & Gifting platform for US!

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Nectar

We used Nectar so that individuals could provide each other written public feedback utilizing our values, and be rewarded for how much they were writing and receiving reviews (provided points by individuals during feedback that could be used to buy giftcards).
  • Ability to provide public feedback
  • Incentivized feedback in a user friendly/good UX platform
  • Ability to tie feedback to our core values
  • Did not have great global functionality - we couldn't send actual gifts (only giftcards) to germany
  • People collaborating better together
  • People feeling more engaged
We eventually decided to switch back to Lattice. We liked Nectar because it was an all in one feedback & gifting platform, but ultimately switched to Lattice paired with Snappy gifts for gifting as Snappy is able to provide physical gifts in US and Germany, and Lattice provides us other capabilities besides feedback such as performance reviews, engagement surveys, hosting 1:1s, utilizing competencies...

Do you think Nectar delivers good value for the price?

Yes

Are you happy with Nectar's feature set?

Yes

Did Nectar live up to sales and marketing promises?

Yes

Did implementation of Nectar go as expected?

Yes

Would you buy Nectar again?

Yes

If you are a US based company only (or maybe just US and Canada or UK) the product works particularly well. I think it makes more sense to provide gifts rather than gift cards as rewards, as people don't really cash out the gift cards. Since Nectar didn't have this functionality in Germany, the platform wasn't ideal. People did provide and receive feedback but didn't really use the reward capabilities. It also would have been nice to have a way to provide the feedback directly from slack without going into the Nectar platform.