NetBase, worth your time and energy
May 28, 2015

NetBase, worth your time and energy

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with NetBase

NetBase is used for social conversation monitoring, both brands managed and competitors. Depending the need it can cover campaign launches, product innovation questions, and more.
  • Social listening
  • Data visualization
  • Customer support
  • Broader visualization
  • Greater platform support
  • Manual sentiment adjustment
  • It has streamlined the social research process and saved a number of hours in development and maintenance.
Less robust than a sysomos or crimson hexagon but it's quick and the team is rolling out improvements quickly.
8 analysts and 4 researchers.
If you need a product that is iterating quickly, listening to their users, and provides solid social listening, NetBase is an excellent product.