NetBase - solid social insights platform that is improving | TrustRadius

Overall Satisfaction with NetBase

Use Cases and Deployment Scope

NetBase is used widely amongst the analysts, and is very resourceful for many day to day, and longer term strategic projects. I use to it both glean insight on a topic to prepare for new business pitches or help shape content strategy, as well as effectively monitor past or current campaign performance.

Pros and Cons

Pros

Trend analysis
Conversation Volume
One of the better sentiment analysis tools

Cons

Sentiment analysis could be improved if possible
Faster updates with firehose

Return on Investment

Positive impact

Alternatives Considered

sysmos

Positively- more thorough and dependable

Users and Roles

10 - Analytics, account side

Likelihood to Recommend

How much real-time data do you need? How much data will you be scraping in - do you want accurate sentiment scores?

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