Overall Satisfaction with NetBase
NetBase is used widely amongst the analysts, and is very resourceful for many day to day, and longer term strategic projects. I use to it both glean insight on a topic to prepare for new business pitches or help shape content strategy, as well as effectively monitor past or current campaign performance.
- Trend analysis
- Conversation Volume
- One of the better sentiment analysis tools
- Sentiment analysis could be improved if possible
- Faster updates with firehose
- Positive impact
- sysmos
Positively- more thorough and dependable
10 - Analytics, account side