Excellent customer service and easy-to-use platform make my life as a development manager easier
September 20, 2021
Excellent customer service and easy-to-use platform make my life as a development manager easier
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Network for Good
Our Development and Finance departments use Network for Good to keep track of donations and to communicate with donors.
- Their customer service is excellent.
- Their interface is very easy to use.
- They have a lot of education opportunities.
- Their price point is very reasonable.
- Easy functioning for recording grants.
- It took some getting used to learning which interface to use - the donor info back end or the donation platform front end.
- Tax letters
- Easy to use
- Donation page
We moved to Network for Good after using eTapestry for many years. Our organization had a lot of turnover and it was hard for the new person to learn how to use eTapestry and the company didn't have any options for onboarding new users. Network for Good's customer service is top notch and has been so helpful in answering questions and helping new users get comfortable with using the software.
Do you think Bonterra Guided Fundraising delivers good value for the price?
Yes
Are you happy with Bonterra Guided Fundraising's feature set?
Yes
Did Bonterra Guided Fundraising live up to sales and marketing promises?
Yes
Did implementation of Bonterra Guided Fundraising go as expected?
Yes
Would you buy Bonterra Guided Fundraising again?
Yes