Great System and Customer Service!
September 28, 2021

Great System and Customer Service!

Joni DeLellis | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Network for Good

We use Network for Good for our donor database to keep track of donations, acknowledgements, and reports. The biggest problem it has resolved for us was the ease of processing acknowledgements for our donors through letters, emails, and videos.
  • Donor acknowledgements
  • Explanation of fields
  • Creating giving and fundraising pages
  • Ways to create invoices
  • A second tier for peer-to-peer fundraising where teams could be created, then fundraisers. We now use Give Lively for this feature for our Bowl For Kids' Sake Fundraiser and then import over to Network for Good.
  • Provide a way to check for duplicates before information is imported. It doesn't seem to catch duplicates by last name only (e.g., John Doe with email and no address versus Mr. John Doe w/address).
  • Tracking donations
  • Acknowledgements
  • Giving pages
  • Thank-you emails have been a great feature for board and donor recognition
  • Has freed up my time to focus on other projects with the ease of acknowledgements and pledge tracking
  • Suggested reports that are already in the system have been very helpful
We used eTapestry for several years, eTapestry has many reports but does not compare to Network for Good's ease of running reports. We love the fact that Network for Good has marketing features and fundraising pages that were not included in the system we had in eTapestry. Also, Network for Good was less expensive!

Do you think Bonterra Guided Fundraising delivers good value for the price?

Yes

Are you happy with Bonterra Guided Fundraising's feature set?

Yes

Did Bonterra Guided Fundraising live up to sales and marketing promises?

Yes

Did implementation of Bonterra Guided Fundraising go as expected?

Yes

Would you buy Bonterra Guided Fundraising again?

Yes

I think Network for Good is great for nonprofits and businesses that like the marketing features. If a business needs lots of detailed reports, for example, cash projection reports, five-year comparison reports, etc., they may need a system with more accounting reports/features.