Network for Good is fabulous!
Updated April 22, 2022

Network for Good is fabulous!

Rosa Magnus | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Network for Good

We are using Network for Good as our Donor Base and for foundation-based events. It has only been a few months but has already proven to be a great resource!
  • Customer Service Friendly
  • Ease of Use
  • Dashboard is awesome
  • some Event Page details to work through - designation of funds, sponsorship versus tickets - all for one designation
  • Ability to check on fundraising/donors regularly
  • pull reports easily
  • event pages are slick!
  • Our reps are awesome to work with!
  • Quick response
100% better - customer service goes a long way with us and Network For Good is top-notch. Very impressed with them!

Do you think Bonterra Guided Fundraising delivers good value for the price?

Yes

Are you happy with Bonterra Guided Fundraising's feature set?

Yes

Did Bonterra Guided Fundraising live up to sales and marketing promises?

Yes

Did implementation of Bonterra Guided Fundraising go as expected?

Yes

Would you buy Bonterra Guided Fundraising again?

Yes

Vimeo, Microsoft 365 (formerly Office 365)
  • Ease of use - running reports/filters is straight forward, no second guessing
  • As mentioned - designation of funds for sponsorship and tickets would be so helpful

Using Network for Good

2 - donor base for me, newsletter for my colleague
  • Donor engagement
  • events/campaigns
  • ease of use of reporting
  • Video thank you's
  • Text to Give
  • immediate interaction with donor
  • event features are great
  • silent auction down the road
  • survey would be helpful

Evaluating Network for Good and Competitors

Yes - Kindful, Bloomerang
  • Product Features
  • Product Usability
No changes, NFG is a great donor base

Network for Good Implementation

NFG is great and the process was smooth. thank you.
  • Third-party professional services
NFG helped us through the import process
Change management was minimal
  • just making sure our custom fields were entered but they resolved everything quickly.

Network for Good Support

great customer service and response time.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
Not sure, I believe that is in our package but regardless, the team is awesome to work with on problem solving and questions.
the whole onboarding process has been fantastic. very appreciative of the help and recommendations.

Using Network for Good

very user friendly
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • campaign pages are really easy to use and create
  • filters are much more user friendly through NFG, other systems have been very complicated
  • dashboard is clean and it's nice to see the side panel with the latest and greatest.
  • Designation of a certain fund to a sponsorship would be nice
  • having monthly reports that are automated
Yes - I've only used the text to give once in a trial but it was slick and took me right to our daily giving page.