Network for Good is fabulous!
Updated April 22, 2022
Network for Good is fabulous!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Network for Good
We are using Network for Good as our Donor Base and for foundation-based events. It has only been a few months but has already proven to be a great resource!
Pros
- Customer Service Friendly
- Ease of Use
- Dashboard is awesome
Cons
- some Event Page details to work through - designation of funds, sponsorship versus tickets - all for one designation
- Ability to check on fundraising/donors regularly
- pull reports easily
- event pages are slick!
- Our reps are awesome to work with!
- Quick response
100% better - customer service goes a long way with us and Network For Good is top-notch. Very impressed with them!
Do you think Bonterra Network for Good delivers good value for the price?
Yes
Are you happy with Bonterra Network for Good's feature set?
Yes
Did Bonterra Network for Good live up to sales and marketing promises?
Yes
Did implementation of Bonterra Network for Good go as expected?
Yes
Would you buy Bonterra Network for Good again?
Yes
Using Network for Good
2 - donor base for me, newsletter for my colleague
- Donor engagement
- events/campaigns
- ease of use of reporting
- Video thank you's
- Text to Give
- immediate interaction with donor
- event features are great
- silent auction down the road
- survey would be helpful
Evaluating Network for Good and Competitors
Yes - Kindful, Bloomerang
- Product Features
- Product Usability
No changes, NFG is a great donor base
Network for Good Implementation
- Third-party professional services
NFG helped us through the import process
Change management was minimal
- just making sure our custom fields were entered but they resolved everything quickly.
Network for Good Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
Not sure, I believe that is in our package but regardless, the team is awesome to work with on problem solving and questions.
the whole onboarding process has been fantastic. very appreciative of the help and recommendations.
Using Network for Good
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- campaign pages are really easy to use and create
- filters are much more user friendly through NFG, other systems have been very complicated
- dashboard is clean and it's nice to see the side panel with the latest and greatest.
- Designation of a certain fund to a sponsorship would be nice
- having monthly reports that are automated
Yes - I've only used the text to give once in a trial but it was slick and took me right to our daily giving page.
Comments
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