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https://dudodiprj2sv7.cloudfront.net/product-logos/wR/3n/CB7R1K5TX84M.PNGBeautiful Donation Pages, Does All the Basics, Plays Well With OthersKindful is our CRM for fundraising, outreach, volunteers and event registrants. Its primary use is for fundraising to securely accept online donations, track all donors, and acknowledge donors. We use it across all departments and it effectively streamlines many back-office functions for our organization.,We particularly love the flexibility of Kindful's donation pages and donation plug-ins. They make it possible for us to accept donations on our website, without having donors have to leave the website. Kindful effectively streamlines back-office functions including acknowledgements for gifts - which saves our small 2-person team vital hours each week. Kindful integrates to a variety of valuable platforms, allowing us to manage all of our data in one place. Currently, we integrate with MailChimp [so all email recipients are segmented in Kindful, emails are sent from MailChimp], Fundraising Report Card, and several custom integrations through Kindful's open API [including one that tracks volunteer events and another that connects to CauseVox]. Kindful's basic metrics and "dashboard" give us instant access to live fundraising results that are shown against historical information - giving us the ability to see how we're doing at all times.,While Kindful is the best at tracking and showing us what interactions have happened in the past with our constituents, it leaves a lot to be desired in terms of planning next actions for major gifts fundraising. There is some basic functionality, but we have resorted to planning future actions outside of Kindful and entering them into Kindful as they occur. The "households" in Kindful can be a challenge, which goes hand-in-hand with the challenges with soft-credits. You can show these things, but when reporting, there can be errors since Kindful treats a "transaction" differently than a "credit. So if I ask for a list of donors whose largest gift is over $1,000 - It can miss people who give through Donor Advised Funds. But since it will generally pull in the donor advised fund, I can usually extrapolate and find the missing records. The "Organization" accounts in Kindful could be more robust. But since Kindful offers "Custom Fields" - that can be used to pull reports - we've been able to work around this. Kindful does include a peer-to-peer fundraising tool, but these are very basic and we ended up using a different tool to do our peer-to-peer. That being said, we still use that open API to bring all of that information into Kindful... which works wonderfully!,8,Kindful saves us time and despite needing other platforms to meet some needs, it still saves us money.Kindful is Killer!Kindful is used by all of our staff to navigate, manage, and engage our donors. Kindful really has made it so much easier to manage our donors, automatic donations, donor profiles, and incoming funds. We use Kindful to know how much funding we will get for our monthly auto-pay donors as well as manual single-time donors.,Great at managing recurring donations Accurate reports of lifetime giving Auto-generates lists of LYBUNT donors for annual campaigns,Sometimes I'm concerned with the accuracy of the lifetime donor amounts. It's expensive ($500 annually) which may deter some other non-profits. I'd like to be able to email a specific group of donors within the interface.,8,We've retained donors because we have accurate information about their giving history. The annual cost is concerning from a budget standpoint but I think it's worth the investment - most donor management software is much more costly. Negatively, sometimes auto-donations go through that people accidentally set up, but that's not on Kindful's end.,Adobe Acrobat DC, Calendly, Hightail
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Kindful
4 Ratings
Score 8.0 out of 101
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Kindful Reviews

Kindful
4 Ratings
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Score 8.0 out of 101
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Amanda Mulder profile photo
September 11, 2018

Kindful Review: "Beautiful Donation Pages, Does All the Basics, Plays Well With Others"

Score 8 out of 10
Vetted Review
Verified User
Review Source
Kindful is our CRM for fundraising, outreach, volunteers and event registrants. Its primary use is for fundraising to securely accept online donations, track all donors, and acknowledge donors. We use it across all departments and it effectively streamlines many back-office functions for our organization.
  • We particularly love the flexibility of Kindful's donation pages and donation plug-ins. They make it possible for us to accept donations on our website, without having donors have to leave the website.
  • Kindful effectively streamlines back-office functions including acknowledgements for gifts - which saves our small 2-person team vital hours each week.
  • Kindful integrates to a variety of valuable platforms, allowing us to manage all of our data in one place. Currently, we integrate with MailChimp [so all email recipients are segmented in Kindful, emails are sent from MailChimp], Fundraising Report Card, and several custom integrations through Kindful's open API [including one that tracks volunteer events and another that connects to CauseVox].
  • Kindful's basic metrics and "dashboard" give us instant access to live fundraising results that are shown against historical information - giving us the ability to see how we're doing at all times.
  • While Kindful is the best at tracking and showing us what interactions have happened in the past with our constituents, it leaves a lot to be desired in terms of planning next actions for major gifts fundraising. There is some basic functionality, but we have resorted to planning future actions outside of Kindful and entering them into Kindful as they occur.
  • The "households" in Kindful can be a challenge, which goes hand-in-hand with the challenges with soft-credits. You can show these things, but when reporting, there can be errors since Kindful treats a "transaction" differently than a "credit. So if I ask for a list of donors whose largest gift is over $1,000 - It can miss people who give through Donor Advised Funds. But since it will generally pull in the donor advised fund, I can usually extrapolate and find the missing records.
  • The "Organization" accounts in Kindful could be more robust. But since Kindful offers "Custom Fields" - that can be used to pull reports - we've been able to work around this.
  • Kindful does include a peer-to-peer fundraising tool, but these are very basic and we ended up using a different tool to do our peer-to-peer. That being said, we still use that open API to bring all of that information into Kindful... which works wonderfully!
If your primary goals are: the ability to accept online donations [best/easiest to use donation form I've seen], acknowledge donors, and keep constituent data in one location - and you're willing to look for integrated solutions for other specific uses based on your needs - Kindful is for you. Bonus: Pricing for Kindful makes it easy to find the budget for other integrated solutions... because even if it doesn't do it all - it is still really inexpensive for what it does accomplish.
Read Amanda Mulder's full review
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December 10, 2018

User Review: "Kindful is Killer!"

Score 8 out of 10
Vetted Review
Verified User
Review Source
Kindful is used by all of our staff to navigate, manage, and engage our donors. Kindful really has made it so much easier to manage our donors, automatic donations, donor profiles, and incoming funds. We use Kindful to know how much funding we will get for our monthly auto-pay donors as well as manual single-time donors.
  • Great at managing recurring donations
  • Accurate reports of lifetime giving
  • Auto-generates lists of LYBUNT donors for annual campaigns
  • Sometimes I'm concerned with the accuracy of the lifetime donor amounts.
  • It's expensive ($500 annually) which may deter some other non-profits.
  • I'd like to be able to email a specific group of donors within the interface.
Kindful is great for managing large groups of donor information. When we inputted our previous donor database information, it didn't necessarily grab it all very easily, but we did have years of donor information so it was a big task. Kindful would be great for newer organizations because it would automatically be accurate with donor information.
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Kindful Scorecard Summary

About Kindful

Kindful aims to help nonprofit organizations across the world fundraise more effectively. Kindful includes fundraising tools, reporting, and analytics all in one CRM.  

Kindful Features

Additional Features
Has featureUnlimited Donation Pages
Has featureUnlimited Peer-to-Peer Fundraising Pages
Has featureUnlimited Admin Users
Has featureAutomatic Acknowledgements
Has featureBuilt-in Mail Merge
Has featureDonation Tracking
Has featureUnlimited Groups
Has featureUnlimited Custom Searches
Has featurePrebuilt Search Templates
Has featureBuilt-in Integrations
Has featureRealtime Donor Records
Has featureTask Management
Has featureReporting
Has featureCustomizable Reports
Has featureCustom Fields
Has featureAPI for custom integration
Has featureMobile access

Kindful Screenshots

Kindful Integrations

Kindful Competitors

Pricing

Has featureFree Trial Available?Yes
Does not have featureFree or Freemium Version Available?No
Has featurePremium Consulting/Integration Services Available?Yes
Entry-level set up fee?No
EditionPricing DetailsTerms
Starter100/month0-1000 Contacts
Launch200/month1001-5000 Contacts
Growing300/month5001-15000 Contacts
Pro400/month15001-25000 Contacts
Enterprise600/month25001-50000 Contacts

All plans include: unlimited admin users, unlimited donation pages with peer-to-peer fundraising, built-in integrations, and automated reporting. Pricing also includes comprehensive web-based training upon signup and ongoing online support at no additional cost.

Kindful Support Options

 Free VersionPaid Version
Live Chat
Email
Forum/Community
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar

Kindful Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:No