Good for what it does, but explore all options.
Stephanie MacMillan | TrustRadius Reviewer
February 12, 2020

Good for what it does, but explore all options.

Score 7 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with NexusPayables

We use NexusPayables across the entire company. Each department submits invoices to our Accounts Payable Department, which then uploads into the NexusPayables system to be approved by the department head where it originated. Once approved, the vendor is paid accordingly. This is how we track and pay invoices for everything within our business.
  • Invoice Tracking
  • Invoice review
  • Not very user-friendly
  • Not intuitive
  • Tracking of income
  • Tracking of profit
Our company uses both at the moment, and I find that Concur Invoice is a much more user-friendly interface that is easy to use, easy to navigate, and extremely efficient. Unfortunately, we only use Concur Invoice for personal expenses and company credit card reconciliations at the moment, which is why we use NexusPayables for vendors.
NexusPayables FAQ and Help sections are not extraordinarily helpful. They will answer some questions, but most often, I have to bother my accounting co-workers because of the way the system is set up NexusPayables themselves can't help me most of the time. They tell me to refer to the program administrator.

Do you think NexusPayables delivers good value for the price?

Not sure

Are you happy with NexusPayables's feature set?

Yes

Did NexusPayables live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of NexusPayables go as expected?

I wasn't involved with the implementation phase

Would you buy NexusPayables again?

No

NexusPayables is well suited for your invoice tracking and payments, especially for medium to large businesses. I would not recommend for smaller companies because I don't see the value for them. Once trained, the system is useful. However, the user interface is confusing without proper training and is not user-friendly. I highly suggest businesses invest in a specific set of people to be trained so that they can teach others to use the program.