Niche Video is a Wonderful Addition to a Projent Management Toolbox | TrustRadius

Overall Satisfaction with Niche Video Media

Use Cases and Deployment Scope

Niche Video Media is being used as both a training tool as well as a tool to store large files from both internal and external customers.

Pros and Cons

Pros

The ability to store large data files and videos in a secure location outside of the company server is a major benefit for us.
The ability to manage who can add, view and edit content is beneficial especially when collaborating outside the organization.
The customer service has been outstanding and issues are always resolved in a timely fashion and brought to conclusion.

Cons

When editing a document the ability to "check it out" would be helpful so we don't have multiple versions floating around.
A backup of the videos would be helpful in the even that they are lost.

Return on Investment

Increased employee efficiency
Training
Collaboration on large global projects

Alternatives Considered

From a price and service perspective they are by far the industry leader.

Likelihood to Recommend

Niche Video Media is well suited for real time training and sharing.

Comments

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Glen West
(Vendor Representative) commented 9 years ago
Chris is a wonderful customer with a fascinating use case. He was our second customer, and our first reviewer here. Thanks Chris. We have implemented redundant storage of customer videos to ensure that no videos are lost in the future and that our customers can request them back from us if they lose their copy. I will enter the checkout idea as a feature request for future releases. Please give us a call if there's anything else we can help with, you know we're here for you.