NINJIO The Way To Go

This is BY FAR the best part of NINJIO for me, (not that I don't like the increase in information security awareness!) the fact that I am able to manage this venture with a knowledgeable partner is just wonderful. NINJIOs customer service is exceptional, our account manager Natalie Belloiu is outstanding, she is quick to respond, always happy to help, and a lovely person too, I enjoy working with someone so professional, and committed. The introduction and training were also very good, as was the onboarding and even the sales pitch (not that I think NINJIO needs a sales pitch as no competent information security manager would say no to this!).

The emails sent out with the videos are perfect, with zero issues from a user point of view this is a simple system to use. For the admin, this is a little harder. While the concepts of the product are fairly easy to use and things like dashboards, downloading, and uploading have been carefully considered, the reporting in the background can be a little ... 'tricky' on occasion, with results not filtering when selected sometimes and screens sometimes not populating.

Value for money and a contract I had no need to change, what's not to like? We get billed monthly, which fits much better into my monthly budget reconciliation and its one of the easiest business cases I ever had to write.

NINJIO has worked very well in getting the basic information security message of careful consideration when using information out to what is essentially a siloed business. Information security is seen as an 'IT' thing and does not give the same level of precedence as FCA compliance. So rolling out the NINJIO videos has allowed me to reach the whole company at once in a way they can't ignore, the fact that it has also been positively received and instigates internal dialogue is also a huge advantage. I honestly can't think of a scenario where NINJIO would not be appropriate.