Okta Workforce Identity is key to our success when tackling hard user identity verification challenges
Updated September 25, 2020

Okta Workforce Identity is key to our success when tackling hard user identity verification challenges

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Single Sign-On

Overall Satisfaction with The Okta Identity Cloud

Okta is the preferred user authentication method across our entire organization. We had a huge problem with how to sync user authentication across many many different building sites and countries. We needed the ability to revoke user's access to company resources with a simple click of the button. When before Okta it used to take ages and many departments to revoke access. With Okta that's all made much more simple.
  • Providing a single pane of glass for all approved business apps.
  • With Okta at the gate, we can be confident that user authentication is managed properly.
  • Recommending strong passwords and managing those passwords for all websites.
  • There is no fat client for a workstation to protect local login.
  • Lack of biometric features.
  • The ability to partition Okta for use by parts of an organization that has governmental restrictions and compliances.
  • The IT resources were high before Okta. Okta helped us bring those costs down.
  • Okta has helped us be more secure and thus helped us with our exposure to unauthorized account access.
  • Industry adoption of Okta has made it easy to interface with other third party SaaS and services.

Do you think The Okta Identity Cloud delivers good value for the price?


Are you happy with The Okta Identity Cloud's feature set?


Did The Okta Identity Cloud live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of The Okta Identity Cloud go as expected?

I wasn't involved with the implementation phase

Would you buy The Okta Identity Cloud again?


The ease of use of Okta vs RSA SecureID Suite is unmatched. Okta allows for use across all different platforms as long as you can interface with their API. RSA SecureID does not offer this. RSA's Single Sign-On capabilities are limited. Okta is also much cheaper and their pricing model is much more flexible.
Okta is well suited for large and medium companies that have a big footprint across the globe. Okta makes it easy for large companies to manage a large number of users with ease. It would be less appropriate for those that need some sort of advanced authentication for the endpoint/workstation.

The Okta Identity Cloud Feature Ratings

ID-Management Access Control
ID Management Single-Sign On (SSO)
Multi-Factor Authentication
Password Management
Account Provisioning and De-provisioning
ID Management Workflow Automation
ID Risk Management

COVID-19 Response

Okta allowed us to more confidently allow our users to work from during the lockdowns in the various cities our company works out of. If we didn't have an SSO solution that was as robust as Okta it would have been much more difficult. Identity management was just one less thing we had to worry about in such a short timeframe. I'm glad we already had it implemented prior to the pandemic.
ZeroTrust is on the minds of all our security professionals with the entrance of the COVID-19 pandemic. The ZeroTrust initiatives we had in the works prior to the pandemic have been fast tracked. Okta is an integral part in making this move to ZeroTrust as pain free for administrator and users alike.
Okta has provided our users with an ecosystem that allows them to easily get them what they need when they need it. It's a simple process for an administrator to grant them access to any additional resources. Okta has supported our efforts greatly in this regard. We'll be leveraging the benefits Okta provides as we move forward to enhancing the user's digital experience.

The Okta Identity Cloud Support

Okta's support has been nothing but stellar during the whole process. From proof of concept to implementation. It has become our preferred method for Single Sign-On options. Okta's support is always there to help us when we need help with their API or other integration needs that we may have.

Integrating The Okta Identity Cloud