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Very solid platform and company
May 20, 2019

Very solid platform and company

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with ON24

ON24 is being used across many departments, totaling over 600 webcasts per year. It handles one of the key education aspects of our membership.
  • Lead generation
  • Training
  • Reporting
  • Customizations
  • They do a good job of listening to their client's needs/wants, then trying to add them or come up with alternative solutions.
  • Screen share has always been tough but their most recent changes and HTML5 change has made a huge difference.
  • API needs some updating and adds.
In the years that we have had ON24, I can count on one hand how many times its been down long enough to affect anything. We do many webcasts per day so uptime and availability is a big one for us. They have been solid.
  • Our leads have increased tremendously.
  • Customer engagement and journey are off the charts.
I think it is very well suited for webcasts, our company switched from WebEX to ON24 and I noticed a huge difference all around. Most important was reporting, lead gen and just connecting people to related content depending on what webcast or what topic they're interested in.

ON24 Feature Ratings

Virtual Event ()
Not Rated
8.0
Audience polling
8
Q&A
8
4.5
Branding options
6
Integration to Marketing Automation
3
7.0
Participant roles & permissions
7
Confidential attendee list
7
6.0
Calendar integration
4
Record meetings / events
7
Slideshows
6
Event registration
7
Mobile Capabilities ()
Not Rated