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ON24

ON24

Overview

What is ON24?

ON24 is an intelligent engagement platform, that enables customers to continuously engage audiences with AI-powered, hyper-personalized webinar, virtual event and content experiences.

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Recent Reviews

ON24 is a win!

10 out of 10
January 29, 2024
Incentivized
We utilize ON24 for our webinars and conferences/workshops. ON24 helps us by creating marketing opportunities for our sales team to close. …
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ON24 To the Rescue!

8 out of 10
January 23, 2024
Incentivized
We use ON24 for virtual client and prospect events. The software makes it incredibly easier for our team to facilitate virtual events and …
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Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 18 features
  • Event registration (357)
    9.6
    96%
  • Q&A (378)
    9.6
    96%
  • Slideshows (359)
    9.3
    93%
  • Record meetings / events (362)
    8.9
    89%

Reviewer Pros & Cons

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Pricing

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N/A
Unavailable

What is ON24?

ON24 is an intelligent engagement platform, that enables customers to continuously engage audiences with AI-powered, hyper-personalized webinar, virtual event and content experiences.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

98 people also want pricing

Alternatives Pricing

What is Eventleaf?

Eventleaf is event registration software by Jolly Technologies. The product allows users to customize event pages and registration forms, create an event schedule, send invitations and confirmation emails, track invitation status, manage contacts, and sell tickets online.

What is ThunderTix?

Event ticketing software for the performing arts and live performances with both reserved seating and general admission. Supports a variety of season subscriptions at the same venue (or across multiple venues) including the full season, mini-season, or flex passes with voucher codes. Subscribers…

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Features

Online Meetings / Events

Features related to hosting and attending meetings and events online.

7.6
Avg 8.2

Online Events Collaboration

Features related to collaboration between attendees during web conferences, webinars, and other online events.

8.7
Avg 8.0

Online Events Security

Features related to the security of meetings and other events held via web conferencing/webinar software.

8.5
Avg 8.6

Online Events Marketing

Features related to the marketing and branding of online events, and use of online events for marketing purposes.

8.6
Avg 8.3

Virtual Event

These are features for Virtual Event software.

8.6
Avg 8.1
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Product Details

What is ON24?

Through its intelligent engagement platform, ON24 enables customers to combine experiences with personalization and content, to capture and act on connected insights at scale.

ON24 provides companies with a source of first-party data to drive sales and marketing innovation. Headquartered in San Francisco, ON24 has offices globally in North America, EMEA and APAC. For more information, visit www.ON24.com.

ON24 Features

Virtual Event Features

  • Supported: Email marketing
  • Supported: Audience engagement
  • Supported: Event analytics

Online Events Collaboration Features

  • Supported: Audience polling
  • Supported: Q&A
  • Supported: Handouts

Online Events Marketing Features

  • Supported: Branding options
  • Supported: Integration to Marketing Automation
  • Supported: Attendee list export

Online Events Security Features

  • Supported: Participant roles & permissions
  • Supported: Confidential attendee list

Online Meetings / Events Features

  • Supported: Calendar integration
  • Supported: Record meetings / events
  • Supported: Slideshows
  • Supported: Event registration

ON24 Screenshots

Screenshot of Red Whale creates webinar series, Deep Dives, to engage General Practitioners.Screenshot of SAP Concur takes its customer activation workshops virtual with ON24.Screenshot of Atheanhealth broadcasts an authentic conversation with industry thought leaders to its audience.Screenshot of SAS creates webinar series, Analytics in 20, to education product best practices in short amount of time.Screenshot of NVIDIA creates always-on content library filled with webinars with ON24 Engagement Hub, segmented by different languages and geo-locations.Screenshot of ADP, using ON24 Target, creates personalized landing pages to encourage and accelerate ADP benefit enrollment.  This resource page has on-demand webinars, help articles and ways to immediately enroll.

ON24 Competitors

ON24 Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

ON24 is an intelligent engagement platform, that enables customers to continuously engage audiences with AI-powered, hyper-personalized webinar, virtual event and content experiences.

GoTo Webinar and Webex App are common alternatives for ON24.

Reviewers rate Q&A and Event registration highest, with a score of 9.6.

The most common users of ON24 are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(628)

Attribute Ratings

Reviews

(1-25 of 210)
Companies can't remove reviews or game the system. Here's why
March 20, 2022

Engage your audience!

Score 8 out of 10
Vetted Review
Verified User
Incentivized
ON24 is generally available and it is generally a very reliable platform. That being said, several times I had issues using the phone number provided. The telephone bridge does not always work for all the countries and I had to use the US number, despite the fact the speakers were not based in the US.
Maureen C. McInerney | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
The importance of reliability is HIGH. I have not seen any issues with ON24 when it comes to reliability. There have been small glitches from using Internet Explorer (on the presenter side), however, that would be user error. I'm very happy with the reliability ON24 has given us in my two years here.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
On24 has been very reliable. We haven't experienced any issues with outages while using the tool so far. It's very important to have a reliable webinar platform because we want to ensure our viewers have a pleasant experience whether they are viewing a live or on-demand webinar.
August 04, 2020

The webinars discovery

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Imagine you have 500 registrants. You know just half of them may show up, let's say 200. How many times does it take to your sales/clients teams to reach this amount of clients or prospects? And you have them all in one hit. No pressure, but it better go well.
Marina Aleixo | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Never had a problem with ON24. It consistently delivers when other random streaming software failed us, and badly. It's also available 24/7 when it comes to support, which is excellent since I am based in Brazil and timezones are messy.
July 31, 2020

ON24 Review

Score 2 out of 10
Vetted Review
Verified User
Incentivized
It is fairly reliable however we have had heightened buffering issues, incompatibility with some of our client's browsers and archiving bugs - plus several instances over the years of outages.
Tyler Hershberger | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I almost always can connect instantly with chat support if I have an issue. I have had major event problems (my fault) fixed 40 min before going live, twice. In general, I have never had an issue where I could not get into the Elite platform to plan or make changes.
Miles Szkoda | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I have never in over 400 webinars (as of 2020) had a problem with the availability of On24's platform. Not only that, whenever I had a problem that I may have caused like uploading a last minute slide deck or accidentally deleting something, the On24 emergency line has been able to help me in minutes. They are extremely dedicated to uptime and quality service.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
ON24's chat function is good. I would like to see more engagement with our customer account managers as we are paying a lot for this tool. Our biggest problem is we automatically get nervous prior to a webinar because we are assuming some issue will arise during the webinar, which is unfortunate. As part of the contract, and especially at the start of a user's new contract, ON24 should offer live webinar support so new users can feel comfortable using the tool and understand what is needed for a successful webinar.
Erica Cook | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
As On24 has gained customers and increased users, I've experienced a few availability issues. Reliability and availability is incredibly important, and overall On24 has been very reliable. I'm hopeful that as their customer base expands, they expand the overall platform bandwidth with this growth. I know they are aware of these issues and have worked to fix them.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I have never had an outage with ON24. It is critically important that this platform be available during peak hours for us. We advertise webinars months in advance and regularly have more than a thousand registrants. If the platform were to be unavailable, we have no back-up. It is also very important to have access to the data at all times since we are regularly called upon to pull metrics.
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