ON24 Reviews

2018 Edit: On24 has continued to impress us and is still one of the best webinar platforms we use. They are a serious thought leader in the webinar industry and continually come out with new and innovative product improvements. They listen to the feedback from their user base and have made changes I've suggested on multiple occasions. Their entire company culture seems to be about creating the best webinar experience and you can tell this from what they produce and whenever you talk to someone there. This is seriously a great platform and worth the time to investigate if you are looking for a webinar vendor.

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We are currently using On24 across our whole organization to promote upcoming live events, present timely content with our partners, and to promote major reports we run in our magazines.

Some of our audience really prefers to consume content in a way other than reading print on the web and in magazines and we've been trying to branch out into something more interactive. With On24 we've found a simple and convenient way to provide the large amount of content we produce to our users in another easily digestible format. Most notable, we publish large reports which can be filled with charts and figures covering 20+ pages and it is a lot to take in, but with the webinar format we can separate all of the data out by individual slides and then have our editorial teams talk about each data point individually which not only simplifies the users' experience but also opens another channel of communication with our audience.

Giving our audience the ability to ask questions about the content we are publishing in a live format and to respond to their questions really helps us to gain valuable feedback about what is the best way to present this data in the future and get more feedback and what they are looking to learn more about in real-time.

We use ON24 to deliver over 500 webinars yearly. We use them to train travel agents and also share information to our guests about our tour destinations. We also use it internally with our sales and marketing team. Since we have offices in Australia, UK, Canada and here in the United States ON24 makes it easy to keep everyone involved with the platform.

ON24 is used for a prospect and customer-facing webinars, primarily for demand generation. It is also used for some customer success and training presentations.

Our marketing team/department uses ON24 to host online events. We use it to generate new leads, analyze the behavior of attendees and as a means for follow up after the online event is over. We also measure the on-demand views and treat those leads the same as those who attended the live online event. We like ON24 as it eliminates the barriers to entry that we experienced with our previous platform. We also love the analytics capabilities, the landing pages that are generated so easily/quickly and the integration with Pardot.

On24 is currently being used by the Marketing team for external and internal webinars. We use ON24 to run webinars as part of our lead generation strategy. Webinars have helped position us as a thought leader and helped with lead and opportunity generation.

Webinars provided by my organization are primarily a member benefit. We do use the On24 platform across departments, but it is primarily used for education purposes offered by the Programs Team. The On24 platform helps us to offer a new look at research/white papers our Research Team puts out, as well as other relevant, and educational content our members request.

Our membership team also uses the platform for our annual membership meetings to reach our large member audience.

Our primary use of ON24 is to deliver sponsored webinars to our membership base globally and for digital mini-conference (multiple session, multiple day) type of events.

We use ON24 for webcasts, both our ongoing monthly webcast and spotlight webcasts at various times. We also do rebroadcasts for different time zones and provide on-demand archives of our webcast. It enables us to consistently demonstrate the depth of our expertise and the complexity of the challenges we address to hundreds of prospects globally.

I had been using ON24 to record videos for our Customer Journey Library, which is available to our customers. We are now using Camtasia to record the videos because it allows me to edit the video, adjust volume, eliminate background noise, and other options. The video is then uploaded into Vidyard and the link is posted in our Library. My only use of On24 is to go back and listen to existing videos. Other parts of our organization use On24 for customer webinars.

We use ON24 across two organizations at our company. Our webinars have proven to be a successful channel for lead generation by allowing us to communicate a message to a large audience in an engaging way.

ON24 is being utilized as an internal communication tool as well as for B2C outreach. Additionally, our needs required a solution that could bridge the gap between internal ONLY comms and comms that would include our outside channel and partner teams. We use most aspects of the solution with my team concentrating most effort on live stream events.

It is being used by our Marketing department. We use it for our webinars that we produce for our partners. We also use it for internal pieces of training that we produce for our partners. It is a great way to communicate our message either via an external client facing webinar or internal partner training. Our EMEA team is also likely starting to use ON24.

We use it every day and host over 200 events every year. It's used in many departments and is spreading throughout the company. It addresses our client's business communication problems so they can discuss industry trends, what's going good/bad, or help spread general knowledge. It helps our audiences to continuously learn about the industry and what's to come without traveling to a huge conference/expo. We can connect people all over the world who have similar interests in topics that are shaping the world as we know it.

We used ON24 as our webinar platform to host educational webcasts for our network. The webinars were the responsibility of the Marketing Department and it helps HR Options with brand recognition and value add for our network. We would produce 10 webinars annually.

I can't speak for the entire organization, but our marketing department is using it to host webinars targeting existing customers and new prospects. I conduct webinars promoting practice development services to existing customers. It has allowed me to promote and communicate program features to my customers and to set up a forum for them to communicate clearly with my employees and key opinion leaders.

CEDAR Document Technologies provides an integrated customer communications and digital servicing platform delivered as a hosted managed service. We use ON24 for customer-facing and internal webinars. ON24 customer-facing webinars are an important part of CEDAR's marketing efforts. The service enables us to provide a more polished and engaging webinar experience through real-time polls and Q&A interactivity. The on-demand feature enables clients who were otherwise unable to attend to view the webinar at their leisure. Lastly, the webinar video is archived for us to leverage at a later time.

Our branded content marketing team uses ON24 to host live and on-demand webinars for lead generation. We host 2 to 4 webinars per month on technology trends, product features for our online technology learning platform, and more. Our customer support team also uses ON24 to assist our platform success managers with live demos and trainings.

Across entire organization. Use it for our webinars and sometimes for internal training.

We use On24 across several departments for our webinars. Originally we chose On24 because its user interface is extremely simple and easy to use. We liked all the widgets that the console offered and the ability to customize with social media widgets and audience polling.

Recently (during live webinars) we've experienced some issues with webinars. I decided to start looking at other webinar platform vendors and let On24 know that we were reviewing other vendors. Our contract with On24 was going to be up 11/30 and I let them know 11/20. I was then informed that on 11/17 our contract auto-renewed for 12 months. There was a tiny line in our contract stating if we didn't notify them 30 days in advance of 11/17 that we would auto-renew for a year. We have been happy for the most part with On24 but I don't like being stuck with a vendor. With the rapid rate technology changes, I'd like to be able to explore other options. We have now given them notice we are leaving (a year in advance) and will not consider On24 once our contract is up. I don't feel like this was an honest business practice (to have a line in the contract like this). The auto-renew was never verbally discussed and we have very little contact with any customer service representative or account manager.

I work for a SaaS company and we would never force our customers to work with us. We clearly provide value and have built strong relationships with our customers so any customer of ours would have an account manager in contact with them on a regular basis. Our customers renew with us willingly based on the value we provide.

ON24 is used by the marketing department to produce a client/prospect webinar series to drive engagement. The topic is related to a product or current events/market structure. Marketing works with product experts and sales to loosely script the content and create polling questions. Polling results are then used in the media and in follow-up communications.

We used ON24 to broadcast webinars monthly to our audience typically patients and healthcare professionals i.e. nurses, practitioners, physicians etc.

We use ON24 as our primary digital education delivery mechanism. We needed a better way to track training for undergraduate students and volunteers. ON24 provided a way for us to seamlessly track what we needed. We also needed a better delivery system for our primary as well as related content. For example, if have a related content paper ON24 allows us to attach the document directly to the webcast.

ON24 is used across the organization from staff to volunteers. From creating short, 1-2 minute videos to longer 45+ minute webinars. We also use it to engage with our members who are viewing the videos/webinars. Additionally, it's used to assist the organization with our onboarding and training/development of volunteers.

ON24 is being used by our corporate marketing team as a lead gen and thought leadership platform. We leverage ON24 internally for global training and inter-department communication. ON24 addressed a need in our business to produce product webcasts, case studies with our clients and thought leadership and research that we have partnered with the analyst community on.

ON24 films, edits and hosts our online courses that our participants purchase from us. AJAG offers online courses for accountants who require a certain amount of structured professional development hours every year in order to maintain their designations. ON24 provides AJAG with our platform to provide our courses to our participants so they can view them on their own time.

We've used ON24 for the last several years to deliver on demand courses to support our partner certification program. We use the quiz feature to assess the learner's knowledge in each course. It's far from a perfect solution but we've managed to make it work through a number of manual processes and workarounds. It's also used for a number of one to many webinars when we expect a large audience.