ON24

Score7.5 out of 10

695 Reviews and Ratings

What is ON24?

ON24 is an intelligent engagement platform, that enables customers to continuously engage audiences with AI-powered, hyper-personalized webinar, virtual event and content experiences.

Categories & Use Cases

Media

Screenshot of Red Whale creates webinar series, Deep Dives, to engage General Practitioners.

Screenshot of SAP Concur takes its customer activation workshops virtual with ON24.

Screenshot of Atheanhealth broadcasts an authentic conversation with industry thought leaders to its audience.

Screenshot of SAS creates webinar series, Analytics in 20, to education product best practices in short amount of time.

Screenshot of NVIDIA creates always-on content library filled with webinars with ON24 Engagement Hub, segmented by different languages and geo-locations.

Screenshot of ADP, using ON24 Target, creates personalized landing pages to encourage and accelerate ADP benefit enrollment. This resource page has on-demand webinars, help articles and ways to immediately enroll.

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Screenshot of Red Whale creates webinar series, Deep Dives, to engage General Practitioners.

Confidential attendee list
Presenters, moderators, or admins can see a confidential list of attendees that is not visible to all attendees.
Category average: 8.4
Participant roles & permissions
Administrators can grant users different levels of access to conferences, as moderators, presenters, attendees, or participants. Permissions can be set for individual users, or based on user role/group.
Category average: 8.4
Branding options
Users can customize the look and feel of the application so that online events are branded (colors, company logo, etc.)
Category average: 8.2

Record meetings / events
Meetings and webinars can be recorded for playback.
Category average: 6.8
Email marketing
Personalized email marketing to registered attendees, either within the software or through integrations
Category average: 6.9
Integrates with social media
Integrates with social media sites like Twitter and LinkedIn to promote meetings and webinars.
Category average: 7.5

#1 most frequent

Professional, Scientific, and Technical Services

21.8%

412 installations of 1,893

“We plan to integrate ON24 with our CRM going forward.”
— Events Coordinator, CDW (10,001+ employees)

#2 most frequent

Information

20.5%

389 installations of 1,893

#3 most frequent

Finance and Insurance

13.7%

259 installations of 1,893

Amanda Parrish, CAPM, DTM View profile

Copywriter in Corporate at Adoptee Hub (1-10 employees employees)

Use Cases and Deployment Scope

Accessibility is very important to the ADA office as well as training. We are always looking for ways to be more inclusive. ON24 is an accessible option for virtual webinars and training events. It's a great cloud-based platform for webcasting as well. I like that it is easy to personalize to each company's needs.

Pros

accessibility
inclusiveness
engagement
personalize

Cons

one-to-one attention
security

Return on Investment

ROI
scaled brand reach
community engagement
first-party data

Alternatives Considered

Zoom Events & Webinars, Microsoft Teams, Webex App and Blackboard Collaborate

Other Software Used

Salesforce CMS, Adobe Acrobat, Adobe Express, Adobe Captivate

Usability

Verified User

Director in Marketing (501-1000 employees employees)

Use Cases and Deployment Scope

We used ON24 for internal and external trainings. We wanted a webinar platform to host our external meetings for prospects and clients. We are a mid-size company that hosted multiple webinars per month during the height of COVID.

Pros

Attendee experience is great
Customization of the webinar experience
Integrations

Cons

Customer service is terrible. If you're hosting a webinar and having issues, good luck.
Contracts are rigid.
Everything is an upcharge.
Backend experience is confusing and overly complicated.

Return on Investment

Audience engagement was much higher but for the price it wasn't worth it

Verified User

Program Manager (10,001+ employees employees)

Use Cases and Deployment Scope

We use ON24 for delivering live / on-demand technical webinars. The program targets thousands of people around the globe with a main goal to educate and enable these people.

Pros

Easy to use for speakers
Engagement
Number of features for end users

Cons

Limited options to implement customizations
Limited options with content audincing and content library
Not the most modern UI

Return on Investment

Skill development
Knowledge development

Alternatives Considered

Bigtincan Readiness, Intellum and RainFocus

Other Software Used

Bigtincan Readiness, RainFocus, Intellum

Verified User

Manager in Information Technology (51-200 employees employees)

Use Cases and Deployment Scope

We use ON24 for webinars throughout the year. We hold approx. 4-5 webinars per year for our members. We love the platform and would like to look into integrating it with our AMS. Once we have our new AMS in place, we will look to integrate with ON24. Platform is easy to use and looks very professional.

Pros

Platform is easy for Presenters to connect to and use
Creating a template is simple - love re-using
Its easy for the participants to connect
Love the eMail reminders

Cons

Changing the colors of the icons in elite
Unsure

Return on Investment

We are happier with the look/design of the webinar, much improved over the previous product
Members like it, familiar with the platform. Makes it easier on 'us'

Alternatives Considered

External User Manager for Microsoft Teams

Other Software Used

Microsoft Azure, Adobe Acrobat, Microsoft Advanced Threat Analytics (discontinued)

Usability

Rhonda Moret View profile

Founder, CEO in Sales at Elevated Collective (11-50 employees employees)

Use Cases and Deployment Scope

In our organization, we use ON24 for virtual events, webinars, and content hubs. It helps us efficiently reach large, targeted audiences, provide branded and interactive experiences such as polls and Q&A sessions. We are also able to integrate the platform with Hubspot in order to leverage its marketing automation tools to track leads and measure ROI. And...it provides a more 'elevated' user experience than most other platforms of its kind.

Pros

user experience
visual appeal
ability to increase the engagement level of those using the platform

Cons

there is a lot to learn as a new user - but that is to be expected

Return on Investment

we are still new and learning how to leverage the platform
i do wish the advanced analytics were included

Other Software Used

HubSpot CRM, HubSpot Marketing Hub, HubSpot Sales Hub

GoTo Webinar

Webex App

Zoom Events, duplicate

ON24

What is ON24?

Categories & Use Cases

Media

ON24 Key Features

Top Performing Features

Confidential attendee list

Participant roles & permissions

Branding options

Areas for Improvement

Record meetings / events

Email marketing

Integrates with social media

Most Frequent Users

Professional, Scientific, and Technical Services

Information

Finance and Insurance

ON24 Reviews

Use Cases and Deployment Scope

Pros

Cons

Return on Investment

Alternatives Considered

Other Software Used

Usability

Use Cases and Deployment Scope

Pros

Cons

Return on Investment

Use Cases and Deployment Scope

Pros

Cons

Return on Investment

Alternatives Considered

Other Software Used

Use Cases and Deployment Scope

Pros

Cons

Return on Investment

Alternatives Considered

Other Software Used

Usability

Use Cases and Deployment Scope

Pros

Cons

Return on Investment

Other Software Used

ON24 Alternatives