Item: ON24
Rating: 9
Author: Verified User

Overall Satisfaction with ON24

Use Cases and Deployment Scope

We use ON24 to run about 250 customer webinars a year, in the engineering and electronics fields. We manage all parts and train each individual costumer on the webinar process. We then use our lists to get them attendees and leads.

Pros and Cons

Pros

Customization
Console Building with Branding
Customer Support

Cons

The old editing tools
Individual Lower Thirds per event
Being able to grab old files without fees

Return on Investment

Acquired more Companies to run webinars with - dont have #s
Reached other brands within our Engineering users
Created more products based on Job fictions and Industries that have attended our webinars in the past

Scalability

I have local and international webinars... we have a large base of clients in Europe and the Americas. ON24s on-demand period and selection of different types of events lets us accommodate all of customer regardless of location

Alternatives Considered

We have used In-expo way back in the day :) they did not provide the same support or confidence that ON24 has. We got with ON24 and have never looked back!

Key Insights

Do you think ON24 delivers good value for the price?

Yes

Are you happy with ON24's feature set?

Yes

Did ON24 live up to sales and marketing promises?

Yes

Did implementation of ON24 go as expected?

Yes

Would you buy ON24 again?

Yes

Likelihood to Recommend

On24 is amazing in most areas. We have been using it for over 10 years i think. We host customer webinars and internal webinars. We also use ON24 for tracking our whitepaper downloads. We want to think about using ACE - but with the customer based webinars all the functions dont work exactly how we would like so we are still thinking if ACE is right for us.

ON24 Feature Ratings

Comments

Please log in to join the conversation

ON24s Customer Service