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In a Crisis? ONSOLVE delivers the messages you need to your employees!
November 10, 2021

In a Crisis? ONSOLVE delivers the messages you need to your employees!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Send Word Now

Overall Satisfaction with OnSolve Critical Event Management & Mass Notification

OnSolve [Critical Event Management & Mass Notification] is our go-to for employee emergency communications. From sending advance warnings of special events, commuting disruptions qand severe weather preparedness messages to employee wellness checks and response information, OnSolve [Critical Event Management & Mass Notification] has been an easy to use, mobile-enhanced, resilient tool for our company security operations. I continue to find it easy to use, quick to edit and send alerts, and love that the user experience in mobile remains simple to use when I am out of the office. Employees like the ease of SMS responses. Our team loves the accountability and reporting and allows us to really focus on training employees about the importance of personal preparedness and responding to wellness checks. OnSolve [Critical Event Management & Mass Notification] is a key part of how we ensure our employees remain aware that we care and are working to support them in a crisis.
  • Mobile Enhanced
  • Easy to draft messages
  • Great reporting and accountability
  • 2-way "get word back" function is perfect
  • Would love to see message library updated with smarter examples of threats
  • Get word back
  • SMS functionality
  • Geocoding messages
  • Without it I wouldn't have a security business case
  • Employees demand this type of service exist
  • In a cyber incident you need this kind of out of band mechanism to communicate
Everbridge was too expensive.

Do you think OnSolve Critical Event Management & Mass Notification delivers good value for the price?

Yes

Are you happy with OnSolve Critical Event Management & Mass Notification's feature set?

Yes

Did OnSolve Critical Event Management & Mass Notification live up to sales and marketing promises?

Yes

Did implementation of OnSolve Critical Event Management & Mass Notification go as expected?

Yes

Would you buy OnSolve Critical Event Management & Mass Notification again?

Yes

Its well suited for early warnings; wellness checks; repeatable long-term duration events. ITs easy to train admins on it. I dont really see any less appropriate uses -- you may not want to use it for EVERYTHING or people ignore messages. So your admins need to be smart about deploying its capabilities. but it has never let me down.