OpenAI API Platform from an RD perspective
August 08, 2025

OpenAI API Platform from an RD perspective

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with OpenAI API Platform

We have utilized the OpenAI API platform to develop document data extraction and analysis capabilities. Also for agenting and chatbot applications as well as speech-to-text capabilities. So, I think you could say that we have used a very large scope of features from the API in our products and services.

Pros

  • The developer experience is top notch. Their SDKs are super easy to use
  • Organization and project billing separation. You know where everything was consumed.
  • Playground. The playground is super useful to prototype without writing a single line of code

Cons

  • I would like to be able to make structured outputs in prompts with pdfs included.
  • The speech to text model (whisper) can be found in other inference providers like Groq for a cheaper price
  • The rate limits can be a bit steep if you neeed to roll out quickly
  • The development time is pretty quick with their SDKs, so that's a positive ROI
  • The whisper model can be found cheaper elsewhere (Groq for example), so although is not a negative ROI, it's a lost savings opportunity
  • The quality of the models is great. So every product or service that uses them gets better, increasing our pricing power with customers
It's very easy to use. As I said, I would be comfortable recommending the platform to a junior developer aswell as a senior one. For enterprises is also great because of the project separation wich lets you separate api consumption metrics per api key and per project within the whole organization.
Anthropic is only the best for coding and its really really expensive. So, if you're not making a coding app, I would stay away from it. On the other hand, Gemini models are dirt cheap but come with a bit of performance limitations, so i would use it for big volume non sofisticated use cases. The OpenAI API platform excels at providing best in class performance models, at not outrageous anthropic-like pricing.

Do you think OpenAI API Platform delivers good value for the price?

Yes

Are you happy with OpenAI API Platform's feature set?

Yes

Did OpenAI API Platform live up to sales and marketing promises?

Yes

Did implementation of OpenAI API Platform go as expected?

Yes

Would you buy OpenAI API Platform again?

Yes

I would recommend it from junior to senior developers and in a non cost sensitive scenario. There can be found other models, like the Google Gemini model family, with almost the same performance but at a fraction of the cost. If the use case needs every bit of performance possible, I would definitely recommend the OpenAI API Platform.

OpenAI API Platform Feature Ratings

AI Development
8.7
Model catalog
10
Data integration
8
Data management
10
Data monitoring and version control
8
Automated model training
8
Managed scaling
7
Security and compliance
10

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