Opensend Review
July 10, 2024

Opensend Review

Austin Piatt | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Opensend

We started using Opensend about a month ago in an effort to grow our email list and better identify potential customers who visit our website. Opensend has helped these efforts by increasing our online data collection, allowing us to capitalize on acquiring new customers and optimizing our email conversion performance.

Pros

  • Identify website visitors
  • Integrate with email provider
  • Optimize email flow performance

Cons

  • Conversion analytics
  • Flow setup guidelines
  • Better package pricing
  • Positive email list growth
  • Positive new customer acquisition
Dashboard is pretty simple, with the basic analytics you'd need. Integrations are seamless to our email provider (Klaviyo), which made the setup process a breeze.
This is my first product review, but I've checked out other anonymous email collection platforms and would say that Opensend is the most promising option.

Do you think Opensend delivers good value for the price?

Yes

Are you happy with Opensend's feature set?

Yes

Did Opensend live up to sales and marketing promises?

Yes

Did implementation of Opensend go as expected?

Yes

Would you buy Opensend again?

Yes

Opensend has been great so far with growing our target customer email list through their data collection software. Since activating Opensend, we've grown our email list by 20% and have already seen new customers acquired through our Opensend-dedicated flows. I'd recommend Opensend to anyone looking to better capitalize on anonymous traffic on their website.

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