Item: OpenText Hightail
Rating: 9
Author: Verified User

Overall Satisfaction with OpenText Hightail

Use Cases and Deployment Scope

The sending and revision of files, as well as their feedback, are one of the exceptional characteristics that OpenText Hightail has and the one that has been most useful for managing multiple projects and campaigns. Since the immediate sending and management, there is a task that not only facilitates the monitoring and development of projects but also their effectiveness. Added to this, it gives multiple managements in multiple areas, in content, documentation, and above all in communication.

Pros and Cons

Pros

Management of content, communication, spaces, and projects in general.
Control of processes, tasks and activities between the different members of teams.
Collaborative work through different media and channels.

Cons

There is no great possibility to adapt the software.
A fairly slow learning curve.

Most Important Features

Management, control, and monitoring of projects, files and materials.
Control of permits and records.
Reporting and project tracking.

Return on Investment

Task effectiveness and shorter delivery times.
More comprehensive management of projects, as well as of teams, being able to have multiple tasks without confusion and making all the work more efficient.
Reduced time spent on file sharing, so projects can finish ahead of schedule.

Alternatives Considered

Greater functionalities and tools. More suitable for not only sharing materials and files but also working on them, adequate and coordinated management of projects, tasks, and activities. Multiple tools for the control, follow-up, and coordination of the shared materials, then carry out an adequate collaboration between the team members and their coordination.

Key Insights

Do you think OpenText Hightail delivers good value for the price?

Yes

Are you happy with OpenText Hightail's feature set?

Yes

Did OpenText Hightail live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of OpenText Hightail go as expected?

Yes

Would you buy OpenText Hightail again?

Yes

Other Software Used

Box, Samepage, Smartsheet

Likelihood to Recommend

-It is useful for carrying out projects and campaigns that use an interdisciplinary team and in which multiple documents have to be worked on, since sending them ends up being pleasant and comfortable for all the people involved.
-When it is necessary to have real control and monitoring of the activities of an entire team, it facilitates visualization and coordination.
-Intuitive and easy to use for the simplest functionalities such as sending files and material.
-Due to its price, it is possible that if you do not use all the tools contained in the software, it might seem a bit expensive.

Comments

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