Name: OpenText Hightail
Rating: 10 (18 reviews)
Author: OpenText

Help Desk

Web and Video Conferencing

Customer Support

Beta Testing

Continuous Integration

Development

Alumni Management

Education

Business Intelligence (BI)

Collaboration

Contract Analysis

Demand Planning

Emissions Management

Knowledge Management

Online Notary

Payment Facilitation

Enterprise

Accounting

Travel Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

HR Service Delivery

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

AIOps

API Design

App Development

Cloud Storage

Data Center Backup

Data Center Networking

Data Center Outsourcing (Canada)

Data Integration

Data Replication

Database-as-a-Service (DBaaS)

Enterprise Printing

Fraud Detection

Integration Platform as a Service (iPaaS)

Managed Detection and Response (MDR)

Mobile Data Security

Network Performance Monitoring

Secure Access Control

Service Virtualization

Value Stream Management

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Content Marketing

Creative Management

Ecommerce Personalization

Email Marketing

Market Research

Marketing Automation

Marketing Resource Management

Social Media Analytics

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Professional Services

Customer Onboarding

Customer Relationship Management (CRM)

Point of Sale

Predictive Sales Analytics

Sales Consulting

Sales Dialer

Sales Incentive Compensation Management

Sales Training

Sales

Virtualization Security

Security

Financial Services CRM

Hospital Management

Medical Office EMR & EHR

Revenue Cycle Management (RCM)

Shipping

eDiscovery

Vertical-Specific

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OpenText Media Management (OTMM)

### File Sharing and Transfer
Users generally praise OpenText Hightail's efficient file sharing and transfer capabilities. They appreciate the ease of sending and receiving large files securely, especially when traditional email methods fall short. The platform's ability to compress large files into manageable zip folders for quick uploads and downloads is highlighted as a significant advantage. Users find the security features, such as password protection and expiration dates, reassuring when sharing sensitive information. Additionally, the tracking and receipt functionalities add an extra layer of convenience and peace of mind during file exchanges.

### File Management Features
Users generally appreciate OpenText Hightail's file management features for their ability to streamline the process of sharing and organizing large files. The tool's functionality in handling large files efficiently and securely has garnered positive feedback from users across various industries. While some users have expressed minor concerns about certain aspects of the file management features, overall, OpenText Hightail's capabilities in this area are seen as a valuable asset for businesses seeking a reliable solution for file management and sharing.

### Integration and Compatibility
Users generally appreciate OpenText Hightail's integration and compatibility features, highlighting its ability to smoothly handle large files and provide secure sharing options. The program's compatibility with various devices and file formats has been commended for making file sharing and management more efficient. While some users have mentioned minor issues with link expiration times, overall, the consensus is positive regarding the integration and compatibility capabilities of OpenText Hightail.

### Storage Solutions
Users generally appreciate OpenText Hightail's storage capabilities, as highlighted in the reviews provided. The consensus among users is that Hightail offers ample storage space for storing and sharing large files securely. Users value the ease of storing and accessing files in the cloud, as well as the ability to compress large files into manageable zip folders for efficient sharing. Additionally, the security features provided by Hightail ensure that files are well-protected during storage and sharing processes. The intuitive interface and reliable storage services make OpenText Hightail a preferred choice for users seeking robust storage solutions.

### Mobile and Remote Access
Users consistently highlight OpenText Hightail's mobile and remote access features as reliable and user-friendly. The ability to easily upload and download large files, especially video files, is a key strength mentioned by reviewers. Additionally, users appreciate the platform's secure file sharing capabilities, which help protect sensitive data during remote access. The intuitive interface and efficient compression of files for quick sharing further enhance the overall mobile and remote access experience for users.

### User Interface and Accessibility
Users consistently highlight OpenText Hightail's user-friendly interface and its compatibility with various devices, making file sharing and management a breeze. The intuitive design of the software allows for easy navigation and efficient handling of tasks related to accessibility. While some users mention minor issues with the mobile experience, overall, the general sentiment leans towards positive feedback regarding the user interface and accessibility features of OpenText Hightail.

### Collaboration and Project Management
Users generally appreciate OpenText Hightail's collaboration and project management features, citing its ease of file sharing, organization, and efficient communication with clients and team members. The platform's ability to facilitate project work, manage tasks, and provide feedback from users is seen as a valuable asset. Users find the approval process functions, assignment of tasks, and feedback mechanisms to be particularly useful for project management. Additionally, the integration with other cloud storage services like Dropbox, OneDrive, and Google Drive adds to the platform's versatility in managing projects and collaborating with team members.

### Performance and Speed
Users generally agree that OpenText Hightail excels in performance and speed, with many highlighting its ability to swiftly compress and transfer large files. The software's efficient file sharing capabilities and quick upload/download processes have garnered positive feedback, making it a preferred choice for users seeking a fast and reliable solution for sharing files securely.

### User Reviews and Feedback
User sentiment regarding OpenText Hightail's user reviews and feedback functionalities is predominantly positive. Users appreciate the platform's ease of use and the ability to track file updates and content approvals in real-time. The collaborative nature of the software allows for efficient communication and streamlined workflow management. Additionally, users find the platform beneficial for creating working groups and facilitating discussions within teams. The detailed management of marketing and sales processes through user reviews and feedback features is highlighted as a strong point by reviewers.

### Security and Protection
Users generally praise OpenText Hightail for its robust security features and file protection capabilities. The consensus among reviewers is that the software offers a secure way to share and store large files, with various security options such as password protection and expiration dates ensuring data protection. Users appreciate the ease of use and the peace of mind that comes with knowing their files are secure when using OpenText Hightail. While some minor concerns about document organization and mobile device optimization have been raised, overall, users value the security and protection measures provided by the platform.

### Security Options and Encryption
Users across various reviews consistently highlight OpenText Hightail's robust security options and encryption features as key strengths of the platform. They appreciate the multiple layers of security provided, such as password protection, expiration dates, and secure file link sharing. The encryption functionality ensures that sensitive files are transmitted and stored securely, giving users peace of mind when handling confidential information. Additionally, users find the platform's security measures reliable and effective in safeguarding their data during file transfers.

### Pricing and Subscription Options
Users generally praise OpenText Hightail's affordability and pricing options. The consensus among reviewers is that the pricing structure offered by Hightail is competitive and provides good value for the features and services provided. Many users appreciate the availability of a free version that allows them to test the platform before committing to a paid subscription. Some users find the pricing plans to be reasonable, especially considering the ability to send and receive large files securely. However, there are a few users who feel that certain pricing tiers may be slightly high compared to similar services in the market. Despite this, the majority of users seem satisfied with the pricing and subscription options offered by OpenText Hightail.

### Design and Aesthetics
Users seem to have differing views on the design and aesthetics of OpenText Hightail. While some reviewers express a desire for more updates to enhance the aesthetic appeal and make the interface more visually pleasing, others find the current design to be lacking in attractiveness. Suggestions have been made to improve the aesthetic aspect of the program to enhance the overall user experience. Despite some users finding the design aspect to be a weak point, there is no clear consensus on the design and aesthetics capabilities of OpenText Hightail.

Based on user reviews, Hightail receives several recommendations for its file sharing capabilities and collaboration features. Users suggest using Signiant or Aspera for files larger than 500GB. Hightail is highly regarded for its ability to handle large format file sharing, provide nice document management features, and enable efficient collaboration through live calls. It is effective in allowing multiple users to make notes about media changes and makes file sharing much easier through its user-friendly portal. 

Hightail is considered one of the best tools for large file handling due to its affordability and reliability. However, for those without a large team or not working on external projects with a large team, users suggest considering free file sharing services instead. 

Hightail is highly recommended for streamlining creative processes in medium and large companies, as well as sending heavy files and sharing large files without the risk of bounce-backs. It allows all members of a team to see the product of their work in one place and offers add-ons for business applications. 

Users find Hightail visually appealing, easy to use, and a great resource for sending very large files. It enhances productivity and creative project management while also serving as a solution for sharing large files that cannot be sent via standard email methods. While it is not necessarily a replacement for file organization, Hightail offers fast transfers and a minimal interface. 

Users advise considering web-based sharing alternatives like Dropbox, Box, or Google Drive if they meet specific needs at lower prices. Additionally, Hightail is recommended for staying organized, easily sharing files, and securely sending files that do not attach to emails. It is suggested to try the trial version before investing heavily, especially for businesses with documents in the cloud that require safe sending. 

Hightail is also suitable for moving artwork and video files easily, making it a valuable tool for media professionals and studios. Users recommend thoroughly reading instructions to avoid confusion and using Hightail as a secure way to send files, but caution that some customers may experience difficulties with the document retrieval process. 

Comparatively speaking, Hightail is considered a better option than OneDrive for frequent large file transfers and team collaboration, especially for remote teams. It is seen as a great way to securely share large files and is recommended as a decent alternative to Google products, particularly for clean FTP functionality. Users suggest considering Hightail for its ability to cater to multiple requirements and needs of teams. It is also advised to try the trial version before paying for the upgrade, especially for sending heavy-sized files. 

In conclusion, Hightail receives commendations from users for its secure file sharing capabilities, ease of use, and effectiveness in collaborating on projects. It is highly recommended for transferring large files, streamlining creative processes, and enhancing productivity in medium and large companies. Users also appreciate its affordability, reliability, and user-friendly interface. However, it's important to consider individual business needs and test the trial version before making a purchasing decision.

Confusing User Interface: Some users have found the user interface of the Hightail website to be confusing, particularly when trying to download the latest version of the software. They mentioned that finding the link to update the desktop app was not intuitive and required searching for a small logo on a pop-up.

Complicated File Sharing Process: Several reviewers have expressed frustration with the cloud file storage and sharing feature of Hightail, stating that it is not user-friendly and requires too many steps to use effectively. They feel that Hightail could improve customer engagement by making their collaborative features more visible and easily accessible.

Short Expiration Time for Shared Links: Many users have reported that shared links from Hightail expire too quickly, causing confusion for recipients on how to download files. This limitation has led some customers to suggest that these links should last longer in order to avoid any inconvenience or loss of important information.

Users have found Hightail to be a reliable solution for transferring large files, praising its speed, efficiency, and user-friendly interface. It is commonly used for emailing large files both within and outside of organizations, making it ideal for sharing graphics files, training videos, and other types of information. Various departments such as Marketing, Technical Support, Engineering, and Customer Service benefit from the software's capabilities. Hightail streamlines the storage, delivery, organization, and management of video performances for nonprofit youth showcases. Construction companies also rely on Hightail to easily transfer large construction drawings among general contractors and vendors. Its versatility is further highlighted in sending and revising files, collecting feedback, and managing multiple projects and campaigns. Users particularly appreciate the ability to send single, large documents like proposals and statements of work with ease while keeping track of email receipts and document downloads. Overall, Hightail provides a valuable solution for efficient file sharing across industries and departments.

Simple File Sending Process: Users have found the desktop application offered by Hightail to be incredibly user-friendly, allowing them to send files quickly and efficiently. Many reviewers have praised the convenience of having the app right in the dock on a Mac, eliminating the need to log into an account via a browser. This feature has been especially appreciated by those who frequently send files to clients, as it saves them time and effort.

Efficient Downloading with Zip Folders: The option to compress large files into zip folders has received positive feedback from multiple users. They appreciate that this feature not only makes the downloading process faster for their clients but also prevents any issues related to large file sizes or multiple files taking a long time to download. Overall, reviewers find this functionality helpful in ensuring smooth file transfers.

Robust Security Features: Numerous security options provided by Hightail have garnered praise from customers. Reviewers have mentioned being able to password protect downloads, which ensures that only authorized individuals can access the files. Additionally, setting expiration dates on downloads has been viewed as a helpful feature for maintaining control over sensitive information. The identity verification feature offered by Hightail has also been commended for its ability to prevent unauthorized access and discourage forwarding and downloading by unintended recipients.

Lite

Business

Teams

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Ziflow online proofing creates a single source of truth and streamlines the review and approval process for creative content to deliver marketing projects faster for agencies and brands.

Standard

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OpenText Hightail

Creative Collaboration

Likelihood to Recommend

Improve review process with inline commenting for visual files.

Compare each update instantly with visual versions.

Bring everyone and everything together in a Space.

Improve the audio and video review process with time-stamped commenting.

OpenText is a leader in Enterprise Information Management (EIM). EIM enables organizations to grow the business, lower costs of operations, and reduce information governance and security related risks. OpenText focuses on the key drivers of business success to improve business insight, strengthen business impact, accelerate process velocity, address information governance and provide security.

The creative process of producing a video or marketing campaign is often overlooked. In this whitepaper, you'll learn more about creative collaboration and how Hightail can help the creative process become more streamlined.

Online Proofing

Collaborative creative asset feedback and approval process

File sharing

Files can be uploaded and shared with internal and external collaborators

Annotations

Files can be marked up with various markup tools and annotated with comments pointing to specific design elements

Version management

Previous versions are saved in the product and can be viewed and/or reverted to at any time

Approvals

The final version of an asset can be approved by designated reviewers

Templates

Templates are available for different projects and/or approval workflows

Mobile application

Assets can be reviewed and commented on from a mobile application

Through self-serve functionality, workflow automation, and tech-stack integration, the platform makes the process by which a creative project moves from the first to the final versions more efficient—a level beyond annotating assets using online proofing tools.

Variety of file types

The software supports hundreds or thousands of different file types for review, including video, static, layered, animated, HTML email and live websites

Configurable and automated workflows

Configurable workflows and automations are available for asset review and approval

Brand and compliance management

The product helps teams monitor and ensure compliance with branding and regulatory standards, including by capturing reviewers’ signatures electronically for reference and accountability

User role management

Users can be assigned various different roles and permissions

Audit trail

An audit trail is available of all comments, annotations, and changes made to all assets

Real-time collaboration

The software allows teams to collaborate in real-time, through synchronized comments and annotations, live chats, and/or videoconferencing

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TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

OpenText Hightail

Overview

What is OpenText Hightail?