Feature flags, A/B testing campaigns, Environment-specific system flags
February 20, 2023

Feature flags, A/B testing campaigns, Environment-specific system flags

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Optimizely Feature Experimentation

In DocuSign, we use Optimizely in many projects. In our eSigning, eSending and InProduct Communication apps, I have used Optimizely for multiple purposes. For example, in the eSending app, we have integrated with Optimizely via its JavaScript SDK to manage our system level feature flags for certain environments. We use the Optimizely Features for that.
As for our eSigning app, we use the Optimizely Experiments to run several A/B testing campaigns. The integration was done with JavaScript SDK.
In InProduct Communication apps, we use Optimizely to run A/B testing campaigns. The integration was done via C# SDK
All in all, we are quite happy with what Optimizely offers and their support.
  • system flags
  • dynamic flags for each environment
  • dynamic flags for user
  • currently it doesn't seem to support any CRM or ERP system integration, it has a room for it
  • Optimizely has its own permission mechanism. If it supports our internal operation flow, it would be good
  • Our production environment has a number of domains such as EU, CA and USA. If Optimizely features support some domain logic for environment, it would be nice
  • drag & drop variables administration
  • a number of math logic operators for attributes
  • audience as a common template for features
  • I'm an engineer, so I can't speak of any ROIs, but Optimizely has definitely improved our operational cost
  • I believe the turndown time for a flag release/deployment has been reduced dramatically
  • A/B testing is a click away, it doesn't require any hard-coded changes
Optimizely is the first product I have used in this category. I have no comments for alternative products.

Do you think Optimizely Feature Experimentation delivers good value for the price?

Yes

Are you happy with Optimizely Feature Experimentation's feature set?

Yes

Did Optimizely Feature Experimentation live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Optimizely Feature Experimentation go as expected?

Yes

Would you buy Optimizely Feature Experimentation again?

Yes

Its UI is self-service, easy to manage. The documentation is good enough. I liked the Code mode for the Optimizely Feature Experimentation.