My Review
November 28, 2017

My Review

Peter Galey | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Oracle Access Management

I used to use it in a financial loan service for Harley Davidson Motorcycles. It was the actual account information for the customer's loan. All of their info was on the program. It was very easily accessed and I found it very user friendly to navigate from page to page. It was strictly used for the Harley Davidson account. The actual name of the company was Convergys.
  • The list of available pages on the system was very easy to navigate to.
  • I believe the strength is that anyone can learn the program quickly.
  • Very user friendly.
  • I did not find anything that I thought needed improvement.
  • Since I was only an employee I do noy have access to that info.
  • I do not see a list.
I believe that a full Social Security number should never be used. Also an account could be pulled up automatically when the phone is answered instead of the customer having to give account number or Social Security number multiple times.