Overall Satisfaction with Oracle Commerce Cloud
When I first started at my previous company, we were using Oracle ATG Web Commerce in the legal and finance department in conjunction with marketing to organize and access item stock and product movement information. The storefronts that we were managing were for other clients and so we would work with marketing on the specific requests according to their agreements and then plan the best method of execution.
- Easily customizable dashboards that are versatile and fit the needs of different departments within a company.
- Search tool is unparalleled and provides multiple parameters for narrowing down your query in a jiffy.
- Customer service is always available and can be accessed through both email and phone around the clock.
- More administrative control would be helpful in regards to estimates and quoting as this was something we did regularly in legal but had to go outside the system.
- We were able to drive sales for one of our clients up by 50% over the course of a 6 month window by revamping their online web store with Oracle ATG.
- Sharing data and communication improved greatly between legal/finance and marketing.