Oracle CPQ Review
April 13, 2018

Oracle CPQ Review

Susan Fisher | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Oracle CX Sales (formerly Oracle Engagement Cloud and Oracle Sales Cloud)

Oracle CPQ is being implemented globally as our sales & order entry tool.

Pros

  • Brings efficiency to the product set up & new product introduction
  • Controls pricing & discount process
  • Generates professional proposal documents

Cons

  • Administration screens could be easier to navigate
  • Favorites function is not user-friendly
  • UI is improving but needs a more modern look & feel
Oracle engagement is ahead. They are active in the development of the tool and provide great support after implementation. They also listen to their customers and offer opportunities to feedback and provide input through activities like the customer advisory board forum.
Oracle CPQ is perfect for the globalization of sales process.

Oracle CPQ Feature Ratings

CPQ
7.6
Quote sharing/sending
5
Product configuration
9
Configuration options
9
Pricing rules
8
Price adjustment
8
Purchase history and open contracts
8
Guided selling/Sales portal
7
CPQ reporting & analytics
5
CPQ-CRM integration
8
Attachments to quotes
9

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