My Oracle Review
Anonymous | TrustRadius Reviewer
September 16, 2019

My Oracle Review

Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Oracle Customer Care and Billing

I see this as a good billing system. This is the critical application for accepting payments from our customers.
  • Good user interface
  • Integration with EBS system
  • Mobile application
  • User management
  • Data security
  • GIS integration
  • It is easy to use the system so the ROI is good.
There were major improvements in the latest version; the interface is better with a faster search feature. It's a very straightforward design.
Good support. It's knowledgeable and best used for consulting.

Do you think Oracle Customer Care and Billing delivers good value for the price?

Yes

Are you happy with Oracle Customer Care and Billing's feature set?

Yes

Did Oracle Customer Care and Billing live up to sales and marketing promises?

Yes

Did implementation of Oracle Customer Care and Billing go as expected?

Yes

Would you buy Oracle Customer Care and Billing again?

Yes

Good use for the utility industry. It's a popular application and can be helpful.