Subscription Management Software

Subscription Management Software Overview

Subscription management software, also called subscription billing or recurring billing software, automates the billing cycle for subscription revenue models. These tools have become increasingly important with the rise of SaaS businesses. For start-ups especially, lighter weight subscription billing applications (which are inexpensive and fast to implement) can allow businesses to start processing online payments quickly. Fewer legal, finance, and accounting resources are required to manage different subscription cycles across different customers/accounts.

Subscription management software builds out of a combination of automated payment gateway functionality, Dunning tools, and customer subscription information management. Together, these capabilities mitigate billing friction and declined card disruption by automating payment processes and ensuring that stored payment information is still valid and up to date. Subscription management software also enables better visibility into recurring revenue streams, forecasting, and other analyses vai native analytics and dashboards.

Subscription management capabilities have largely been offered as standalone solutions. These point solutions should be able to easily integrate with most of the leading accounting and ERP platforms. Robust integrations will help prevent financial data silos within the business. Many subscription management tools are also starting to integrate with marketing and sales tools, enabling activities like marketing campaigns based on subscription statuses or tiers. Larger accounting suites are starting to develop more complete subscription management features as well, although they may lack some of the specialized or extended features of point solutions.

Top Rated Subscription Management Products

TrustRadius Top Rated for 2021

These products won a Top Rated award for having excellent customer satisfaction ratings. The list is based purely on reviews; there is no paid placement, and analyst opinions do not influence the rankings. Read more about the Top Rated criteria.

Subscription Management Software TrustMap

TrustMaps are two-dimensional charts that compare products based on trScore and research frequency by prospective buyers. Products must have 10 or more ratings to appear on this TrustMap.

Subscription Management Products

(1-25 of 82) Sorted by Most Reviews

The list of products below is based purely on reviews (sorted from most to least). There is no paid placement and analyst opinions do not influence their rankings. Here is our Promise to Buyers to ensure information on our site is reliable, useful, and worthy of your trust.
Sage Intacct

Sage Intacct

Customer Verified
Top Rated
TRUE

Sage Intacct is a cloud ERP system targeted at high-growth small and medium-sized businesses. Intacct includes applications for core financials and accounting, purchasing, order management, and financial reporting and business intelligence. It also integrates with 3rd party software…

Key Features

  • Accounts payable (820)
    86%
    8.6
  • Standard reports (802)
    81%
    8.1
  • Custom reports (796)
    80%
    8.0
Oracle Cloud ERP

Oracle Cloud ERP

Customer Verified
Top Rated

Oracle Cloud Enterprise Resource Planning (ERP) is a core suite of Oracle Cloud software-as-a-service (SaaS) applications. Oracle Expense Management and Oracle Risk Management are part of this solution. Other apps include Financials, Revenue Management, Accounting Hub, PPM, and…

Key Features

  • Accounts payable (228)
    83%
    8.3
  • Accounts receivable (219)
    82%
    8.2
  • Standard reports (214)
    82%
    8.2
Zuora

Zuora is one of the best-known subscription billing platforms. Zuora is an enterprise-level product and, as such, provides comprehensive metrics, tax automation, and support for multiple currencies. It also offers Salesforce and NetSuite integration out-of the-box. It often replaces…

Stripe

Stripe

Customer Verified
Top Rated

Stripe is a payment gateway software solution which supports a range of payment related needs such as subscription management and recurrent billing via Stripe Billing, integration with third party payment services via the Stripe Connect API, assistance starting an Internet business…

Salesforce CPQ (formerly SteelBrick)

Salesforce CPQ (formerly SteelBrick) is built and delivered on the Salesforce Platform and Salesforce1 Mobile App which enables users to create accurate sales quotes quickly and submit error-free orders on the fly from any device.

Key Features

  • Quote sharing/sending (28)
    94%
    9.4
  • Price adjustment (27)
    91%
    9.1
  • Product configuration (28)
    84%
    8.4
Recurly

Recurly is a subscription billing platform and manages customer communications via email, business performance monitoring, and account changes. A merchant bank account is required to work with Recurly. A payment gateway is part of the product but it integrates with other gateways,…

Chargify

Chargify provides a SaaS billing solution that handles free trial periods, one-time fees, promotions, refunds, email receipts. They support billing your customers by credit card or invoicing for larger accounts. Prices start at $65/month for 20 customers, and trend upward to $1,299/…

Braintree, a PayPal service

Braintree, a Paypal service and subsidiary, is a billing platform which stores credit card data directly from the merchant’s systems on secure servers, and it allows for cards to be recharged or refunded . Braintree also supports international payments. Pricing is 2.9% plus a 30c…

Chargebee

ChargeBee is an all in one subscription billing solution designed to handle all the complexity of recurring billing. The product integrates with a range of other SaaS applications including SalesForce, accounting, and order fulfillment systems. Some key features include: Managed…

PaySimple

PaySimple is a payment gateway software solution offered by PaySimple.

SaaSOptics

SaaSOptics is a subscription management platform that allows SaaS vendors to monitor their customers' subscription usage and manage renewals and invoicing. It integrates with payment tools like Stripe, Recurly, etc. as well as with QuickBooks.

Tridens Monetization

Tridens Monetization is designed to enable service providers to quickly launch digital subscription and usage-based services that differentiate against competitors, develop recurring revenues, and deepen customer relationships. Moreover, Tridens Monetization enables automation of…

WooCommerce Subscriptions

WooCommerce Subscriptions is a premium extension for WooCommerce which supports recurring payments and subscription-based services and products.

2Checkout Monetization Platform, from Verifone

The 2Checkout Monetization Platform, now from Verifone (acquired September 2020) is designed to address the complexity of online commerce, subscription billing, and global payments for software, SaaS and online services companies. The vendor says that their solution is backed by:…

Oracle Utilities Customer Care and Billing

Oracle Utilities Customer Care and Billing is offered to allow users to serve customers with an integrated platform from meter to customer. Available on premises and in the cloud, the solutions are designed to help deliver service excellence, reduce cost-to-serve, and prepare for…

FastSpring

FastSpring is an ecommerce solution with features such as subscription billing and customer relationship management.

BlueSnap

BlueSnap is a global eCommerce platform with flexible integration options and PCI Level 1 security. Additional capabilities include BlueSnap’s AR Automation Software (formerly Armatic, acquired October 2019) which streamlines the entire quote-to-cash process, and its Subscription…

Chargent

Chargent is a Salesforce app from AppFrontier LLC that providers payment processing functionality in Salesforce and provides a point of sale solution in an app; Chargent integrates with a number of popular payment gateways (e.g. Authorize.net, Stripe, etc.). Chargent can also be…

ChargeOver

ChargeOver is a subscription and recurring billing software solution with built-in invoicing and reporting.

Paddle

London-based Paddle offers an ecommerce and subscription management solution for software companies seeking a streamlined demonstration of their services and centralized management of their different service levels and cloud-based offerings.

Invoiced

Invoiced in Austin offers their invoicing and AR automation platform, providing a platform for collecting online payments or presenting electronic invoices, AR analytics, and support for subscription-based business management on higher service tiers with subscription analytics (e.…

TeamUp

TeamUp promises to take away the complexity of starting a fitness gym, box, or studio. It includes features for managing class schedules, taking payments, and connecting with students. With the right reports, you can build the best student experience and grow your business with…

Cratejoy

Cratejoy is an online subscription billing solution that provides clients with features such as a website builder to create a subscription store, flexible product options, customer accounts, and inventory management. In addition to the traditional subscription billing and eCommerce…

Priority Rerun

Rerun allows users to automate recurring payments from customers and clients by credit card or bank transfer (ACH). Set up is minimal: users can create payment streams based on how they want to accept payment for products or services. Payment streams can charge customers one time,…

Vindicia Subscribe (formerly Vindicia CashBox)

Vindicia Subscribe (formerly Vindicia CashBox) subscription billing and one-time transactions billing platform consists of a billing system where merchants can define billing plans, issue refunds, create payment retry schedules.

Learn More About Subscription Management Software

What is Subscription Management Software?

Subscription management software, also called subscription billing or recurring billing software, automates the billing cycle for subscription revenue models. These tools have become increasingly important with the rise of SaaS businesses. For start-ups especially, lighter weight subscription billing applications (which are inexpensive and fast to implement) can allow businesses to start processing online payments quickly. Fewer legal, finance, and accounting resources are required to manage different subscription cycles across different customers/accounts.

Subscription management software builds out of a combination of automated payment gateway functionality, Dunning tools, and customer subscription information management. Together, these capabilities mitigate billing friction and declined card disruption by automating payment processes and ensuring that stored payment information is still valid and up to date. Subscription management software also enables better visibility into recurring revenue streams, forecasting, and other analyses vai native analytics and dashboards.

Subscription management capabilities have largely been offered as standalone solutions. These point solutions should be able to easily integrate with most of the leading accounting and ERP platforms. Robust integrations will help prevent financial data silos within the business. Many subscription management tools are also starting to integrate with marketing and sales tools, enabling activities like marketing campaigns based on subscription statuses or tiers. Larger accounting suites are starting to develop more complete subscription management features as well, although they may lack some of the specialized or extended features of point solutions.

Subscription Management Software Features & Capabilities

  • Payment Gateways: prebuilt connections with credit card companies make it easy for customers to use any card without having to submit to Payment Card Industry (PCI) compliance.

  • Support for Merchant Accounts: These are bank accounts that allow your business to accept money from payment cards.

  • Automated subscription management: Automated processes make sure the right accounts are charged the right amount every month.

  • Reporting: Analytics systems or dashboards providing at-a-glance data on customers and sales.

  • Data management: Systems can store payment data and customer account information for financial administrators’ accessibility.

  • Revenue Recognition: These systems automate accounting processes and ensure that revenue is only booked for products or services delivered, often using integrated workflows between financial systems.

  • Self-Service: Customers should be able to update and edit their stored payment information via browser or mobile app

Subscription Management Software Comparison

Here are a few important considerations for buyers of subscription billing software:

1. Will you be processing international payments? If so, make sure to select a product that can handle multiple currencies.

2. Will you be selling to businesses or consumers (B2B vs. B2C)? If you are selling to consumers, they will likely want to use a credit card (or a service like PayPal), methods which are supported by all subscription billing platforms. However, you may need to select a product that also supports invoicing/ other forms of payment if you are selling to businesses.

3. How important is branding at the point of sale? Be sure to ask about the degree of customization available on the payment page (where customers interact with the subscription billing software). For some industries/products, if the look & feel of the payment page is different from the rest of the site, it may affect conversion.

4. How many transactions will you have on a monthly basis, and of what size? Subscription billing vendors tend to charge either a flat rate, percentage, or combination rate per transaction, so the most cost-effective solution will vary depending on the frequency and amount of payments processed.

5. Are you using an eCommerce platform? Your eCommerce vendor may already provide billing features and services that can meet your needs. If you are already using an eCommerce platform, but need more robust subscription management features, make sure the product you select integrates with your storefront, and determine how email communications (about purchases and payments) will be handled between the two systems.

Start a subscription management software comparison here

Pricing Information

Several vendors charge a transaction percentage of 2 % or 3% plus an additional transaction fee. Some vendors charge a more traditional tiered subscription price ranging from $500 per month to $1,500 per month, depending on number of customers. Some users use a combination of both.



Frequently Asked Questions

What is subscription-based billing?

Subscription-based billing, also known as recurring billing, automates new billing and payment on a recurring time basis, usually monthly or annually.

Who uses subscription management software?

Subscription management software is used by many SaaS companies, as well as entertainment organizations and any other business that offers a subscription-based pricing model.

What are the benefits of subscription management software?

Subscription management software enables more scalability, reduces human errors connected to billing and invoicing, and gives organizations more visibility into their subscription processes.

How much does subscription management software cost?

Subscription management software is priced either as a percentage of transactions processed (usually 2-3%) or by a monthly subscription fee, usually from $500-1,500.