Dyn Managed DNS service provides a resilient and easy to use solution.
August 29, 2018

Dyn Managed DNS service provides a resilient and easy to use solution.

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Oracle Dyn Managed DNS

We manage the external DNS for our whole organization. Administration is centralized. We wanted to centralize the DNS service and have it hosted on a robust and stable platform. It provides an intuitive, easy to navigate interface.

Pros

  • Great user interface. Easy to navigate and intuitive. Well documented help notes.
  • Resilience and response. Service was impacted during a DDoS and a resolution was provided quickly.
  • A very affordable solution that will improve the resilience and availability of your DNS.

Cons

  • Some improvements to building a customized report would be welcomed.
  • It was quick to launch a robust and resilient service, without a significant investment.
We had previously deployed our own DNS, however we had a major weather event that caused our systems to be off line for a significant period of time. This impacted DNS for other divisions that weren't impacted by the weather. We also considered ISP hosted services, but our divisions are located in various parts of the country and have various ISPs. Implementing the DYN solution was fast, minimal upfront costs and provided a resilient service.
We have rarely engaged support, which is a testament to the ease and resilience of the service. When there was a major issue, communication was great and the issue was resolved in an expeditious manner.
The interface is quite intuitive. The reporting lacks some of this ease of use and will hopefully see some improvement.
If you need a resilient and responsive DNS for external resources at an affordable price, I would recommend Dyn.

Comments

  • Kevin Armstrong | TrustRadius Reviewer
    Hi- This is Kevin Armstrong and I am the Director of Customer Success and Experience here at Oracle Dyn. I really appreciate the positive feedback regarding our services. I would like to see if there is anything we can do to assist you with your reporting requests. Can you send me an email (kevin.d.armstrong at Oracle.com) so I can understand your requirements? Thanks! Kevin

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