Useful but tedious
December 21, 2018

Useful but tedious

Anonymous | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Software Version

Basic

Modules Used

  • Eloqua

Overall Satisfaction with Oracle Eloqua

We use Eloqua to create communications to our partners and customers. It allows us to create a specific cadence of contact: an invitation, which generates a registration page, which generates an email confirmation, etc.
  • Linking to other sources like external URL's, hyperlinks, documents in file storage
  • Captures registrations in an organized manner
  • Consistency. In some instances I can search my assets by those that I personally have created. In others, I have to search by name because the "Created by me" filter isn't an option. This is extremely frustrating.
  • The editor is not WYSIWYG. Even if it looks fine to me, a peer can look at the email I've created and the spacing is all wrong or the font is different.
  • I'd love to be able to have a central location to manage assets. I have a series of assets I need to create that are dependent on each other. I basically open 6 different browser windows with Eloqua open so that I can go back and forth easily between the invitation/landing page/shared list, etc.
  • Negative - Time-consuming. Again, juggling all of the pieces and making sure they're connected is difficult and tedious.
  • Positive - I can easily check my lists and previous content.
It is well suited for just generally keeping track of all assets. But as I mentioned previously, it can be very difficult to juggle all the pieces that need to be connected.

Oracle Marketing Feature Ratings

WYSIWYG email editor
2
Dynamic content
5
Ability to test dynamic content
8
Landing pages
8
A/B testing
8
Mobile optimization
Not Rated
Email deliverability reporting
7
List management
7
Triggered drip sequences
Not Rated
Lead nurturing automation
Not Rated
Lead scoring and grading
Not Rated
Data quality management
Not Rated
Automated sales alerts and tasks
Not Rated
Calendaring
Not Rated
Event/webinar marketing
Not Rated
Social sharing and campaigns
Not Rated
Social profile integration
Not Rated
Dashboards
Not Rated
Standard reports
Not Rated
Custom reports
Not Rated
API
Not Rated
Role-based workflow & approvals
Not Rated
Customizability
Not Rated
Integration with Salesforce.com
Not Rated
Integration with Microsoft Dynamics CRM
Not Rated
Integration with SugarCRM
Not Rated