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Oracle Fusion/Cloud - underdeveloped, awkward, slow and to be avoided
September 18, 2018

Oracle Fusion/Cloud - underdeveloped, awkward, slow and to be avoided

Anonymous | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Modules Used

  • Oracle Financials Cloud
  • Oracle Accounting Hub Cloud
  • Oracle Procurement Cloud

Overall Satisfaction with Oracle ERP Cloud

It is used across the organization: order entry, purchasing, shipping, inventory, and accounting.
  • Easy to access
  • Don't need high computer to run
  • Lack of user friendliness. It is awkward to use. Many times you have to click multiple levels to find information that almost any other system provides on one screen.
  • Time consuming to use: Every screen with a table will only return a few rows of the table and then makes you scroll down and the system fetches that data. Providing 10 columns of data 10 rows at a time is clunky, time consuming and unacceptable. If you investigate a record and return to previous screen you will have to do the fetching procedure all over.
  • The seeded reports haven't covered even standard financial reporting, G/L research and inventory reporting. Writing your own reports is challenging due to a lack of documentation of how and where the system stores data.
  • Poor customer service in both timeliness and quality of assistance.
  • 9 months after implementation, across the company our operations are somewhere between 25% and 50% slower than our previous old outdated MS Dynamics system.
Oracle Cloud ranks near or at the bottom of the ERP system I have used, which included: MS Dynamics, SAP, Great Plains and Oracle server based. I was not involved the selection of Oracle Fusion/Cloud
Oracle Fusion is frankly not a fully developed product. As a previous user of server-based Oracle ERP, the lack of operation functionality is mind-boggling. Ever since implementation, we have had to fight very hard for even simple fixes. We often met with some combination of "why would you need that", "the system will never do that" and "your request will have to wait in line and will be fixed if enough users are concerned" for a number of levels of Oracle sale, support and management. Ultimately our operations are somewhere between 25% and 50% slower than our previous old outdated MS Dynamics system.

Oracle Fusion Cloud ERP Feature Ratings

2.5
Accounts payable
3
Accounts receivable
3
Global Financial Support
Not Rated
Primary and Secondary Ledgers
3
Journals and Reconciliations
3
Configurable Accounting
2
Standardized Processes
1
2.5
Billing Management
2
Cash and Asset Management
3
Travel & Expense Management
2
Budgetary Control & Encumbrance Accounting
Not Rated
Period Close
3
3.0
Inventory tracking
3
Automatic reordering
Not Rated
Location management
3
2.4
Pricing
2
Order entry
3
Credit card processing
2
Cost of goods sold
2
Order Orchestration
3
Payroll Management ()
Not Rated
2.0
Dashboards
2
Standard reports
2
Custom reports
2
1.0
API for custom integration
1
Plug-ins
1
5.0
Role-based user permissions
5
Single sign-on capability
5
Not Rated
Award Lifecycle Management
Not Rated
Not Rated
Budgeting and Forecasting
Not Rated
Project Costing
Not Rated
Cost Capture
Not Rated
Capital Project Management
Not Rated
Customer Contract Compliance
Not Rated
Project Revenue Recognition
Not Rated
Not Rated
Project Planning and Scheduling
Not Rated
Task Insight for Project Managers
Not Rated
Project Mobile Functionality
Not Rated
Definable Resource Pools
Not Rated
1.8
Bids Analyzed and Compared
2
Contract Authoring
2
Contract Repository
2
Requisitions-to-Purchase Orders Integrated
1
Supplier Management
2
Not Rated
Risk Repository
Not Rated
Control Management
Not Rated
Control Efficiency Assessments
Not Rated
Issue Detection
Not Rated
Remediation and Certification
Not Rated
Not Rated
Transportation Planning and Optimization
Not Rated
Transportation Execution Management
Not Rated
Trade and Customs Management
Not Rated
Fulfillment Management
Not Rated
Warehouse Workforce Management
Not Rated
Not Rated
Production Process Design
Not Rated
Production Management
Not Rated
Configuration Management
Not Rated
Work Execution
Not Rated
Manufacturing Costs
Not Rated
1.7
Forecasting
1
Inventory Planning
2
Performance Monitoring
2
Not Rated
Proposal Management
Not Rated
Product Master Data Management
Not Rated