Overall Satisfaction with Oracle ERP Cloud
Oracle ERP Cloud is our only accounting solution currently and it supports right now 12 different legal entities which we administer as a parent company. We have simplified all the administrative work of the different legal entities by unifying everything under the same roof. It has solved a lot of issues since we are using Oracle Best Practices for our company processes. And it has simplified IT support because it is a software as a service solution so we do not have to maintain the database or the servers for this application. It has enabled users the ability to work from anywhere they have Internet. And we sleep well at night knowing our data is secure and backed up in Oracle's data center.
- Process simplification since it allows for users to simplify repetitive tasks and make better use of their time.
- It integrates with all our other systems so that moving data between the systems is easier and helps us mitigate data entry in various systems.
- Their cloud service has been up 99% of the time for us and that is more than what we could say for our past systems.
- It has allowed us to do consolidated reporting between our legal entities.
- Sometimes response from the web forms could be faster.
- Support is sometimes a little slow solving our issues.
- Patching bugs is slower than I would like.
- It is easier to maintain than a local system.
- ROI has been estimated at 6+ years, this because even though the yearly cost is more expensive than a comparable local system, the local system will eventually catch up and surpass in cost due to hardware refresh and version upgrades.
- Having our security and backups covered by them has also simplified our backup and disaster recovery procedures.
Oracle is a more robust solution than NetSuite and that is why NetSuite was discarded. NetSuite is more geared towards smaller businesses.
Dynamics did not have a full cloud solution when we took a look at it. Also it was sold only with all the modules and we were not going to use them all. Because of that we decided to go with Oracle.
Dynamics did not have a full cloud solution when we took a look at it. Also it was sold only with all the modules and we were not going to use them all. Because of that we decided to go with Oracle.