Item: Oracle Cloud Infrastructure Identity Access Management (OCI IAM)
Rating: 10
Author: Viji Ramakrishnan

Use Cases and Deployment Scope

With DJSIR Oracle Identity Cloud Service, we have centralized user management, automated user provisioning, and de-provisioning, and enforced strong authentication and access controls to OACS, APEX, and ERP applications. Oracle Identity Cloud Service helps us to comply with regulatory requirements around user identity management, access control, and data protection. And the scope of our use is employee, customer, partner, and vendor identity and access management, as well as compliance and regulatory requirements.

Pros and Cons

DJSIR Employee identity and access management to oracle applications
Comply with DJSIR's regulatory requirements around user identity management, access control, and data protection
MFA options for Oracle application logins

DJSIR Oracle Identity Cloud Service is federated with DJSIR SSO. When an employee leaves the company an office account will get deleted but it's not reflecting in Oracle Identity Cloud Service or the profile is not getting deleted from Oracle Identity Cloud Service console.
Oauth setup for the application is a bit confusing
Increase the number of reports available

Return on Investment

Oracle Identity Cloud Service help us to reduce the risk of data breaches, improve access controls, and provide audit trails and reporting, which also reduced compliance costs
Complex APEX environments like oauth for APEX may require additional resources and expertise to implement the solution
MFA rates are bit higher

Support Rating

We have contacted Oracle support a few times regarding admin access queries and every time we received prompt replies and help. In my experience, we only contacted 2 times in 3 years. I think it's because of ease of use and manageability. Also, Oracle Identity Cloud Service customer care team was pretty fast and helpful.

Key Insights

Do you think Oracle Cloud Infrastructure Identity Access Management (OCI IAM) delivers good value for the price?

Yes

Are you happy with Oracle Cloud Infrastructure Identity Access Management (OCI IAM)'s feature set?

Yes

Did Oracle Cloud Infrastructure Identity Access Management (OCI IAM) live up to sales and marketing promises?

Yes

Did implementation of Oracle Cloud Infrastructure Identity Access Management (OCI IAM) go as expected?

Yes

Would you buy Oracle Cloud Infrastructure Identity Access Management (OCI IAM) again?

Yes

Usability

If users are trained properly, they can fully utilize the solution. We have only contacted customer care 2-3 times in the last 3 years. Once everything got set up according to DJSIR regulations that's it, Oracle Identity Cloud Service works flawlessly. We are currently managing 3 IDCS stripes for different teams and the ease of management is very noticeable.

Likelihood to Recommend

Oracle Identity Cloud Service helped us to manage user access and privileges across multiple cloud-based applications and services. DJSIR Oracle Identity Cloud Service is fully federated with AZUR AD. The federation and management of users are fairly easy even though we are managing multiple Oracle Identity Cloud Service stripes. We regularly get notifications for certificate renewals or rule updates in the Oracle Identity Cloud Service console.

Oracle Identity Cloud Service review

Overall Satisfaction with Oracle Identity Cloud Service