Oracle Identity Cloud Service review
May 09, 2023

Oracle Identity Cloud Service review

Viji Ramakrishnan | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Oracle Identity Cloud Service

With DJSIR Oracle Identity Cloud Service, we have centralized user management, automated user provisioning, and de-provisioning, and enforced strong authentication and access controls to OACS, APEX, and ERP applications. Oracle Identity Cloud Service helps us to comply with regulatory requirements around user identity management, access control, and data protection. And the scope of our use is employee, customer, partner, and vendor identity and access management, as well as compliance and regulatory requirements.

Pros

  • DJSIR Employee identity and access management to oracle applications
  • Comply with DJSIR's regulatory requirements around user identity management, access control, and data protection
  • MFA options for Oracle application logins

Cons

  • DJSIR Oracle Identity Cloud Service is federated with DJSIR SSO. When an employee leaves the company an office account will get deleted but it's not reflecting in Oracle Identity Cloud Service or the profile is not getting deleted from Oracle Identity Cloud Service console.
  • Oauth setup for the application is a bit confusing
  • Increase the number of reports available
  • Oracle Identity Cloud Service help us to reduce the risk of data breaches, improve access controls, and provide audit trails and reporting, which also reduced compliance costs
  • Complex APEX environments like oauth for APEX may require additional resources and expertise to implement the solution
  • MFA rates are bit higher
We have contacted Oracle support a few times regarding admin access queries and every time we received prompt replies and help. In my experience, we only contacted 2 times in 3 years. I think it's because of ease of use and manageability. Also, Oracle Identity Cloud Service customer care team was pretty fast and helpful.

Do you think OCI Identity and Access Management delivers good value for the price?

Yes

Are you happy with OCI Identity and Access Management's feature set?

Yes

Did OCI Identity and Access Management live up to sales and marketing promises?

Yes

Did implementation of OCI Identity and Access Management go as expected?

Yes

Would you buy OCI Identity and Access Management again?

Yes

If users are trained properly, they can fully utilize the solution. We have only contacted customer care 2-3 times in the last 3 years. Once everything got set up according to DJSIR regulations that's it, Oracle Identity Cloud Service works flawlessly. We are currently managing 3 IDCS stripes for different teams and the ease of management is very noticeable.
Oracle Identity Cloud Service helped us to manage user access and privileges across multiple cloud-based applications and services. DJSIR Oracle Identity Cloud Service is fully federated with AZUR AD. The federation and management of users are fairly easy even though we are managing multiple Oracle Identity Cloud Service stripes. We regularly get notifications for certificate renewals or rule updates in the Oracle Identity Cloud Service console.

OCI Identity and Access Management Feature Ratings

Identity Management
10.0
ID-Management Access Control
10
ID Management Single-Sign On (SSO)
10
Multi-Factor Authentication
10
Password Management
10
Account Provisioning and De-provisioning
10
ID Management Workflow Automation
10
ID Risk Management
10

Comments

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