Tell me about your cloud | TrustRadius

Use Cases and Deployment Scope

It is being used for HCM, Service Contracts, Drop Ship process

Pros and Cons

Has web services for creating service contracts etc.
Browser UI
Forced to stay current

Ability to extend - I can't access the database directly or create PL SQL procedures or functions.
Additional web services
Limited functionality in certain areas - there isn't a front-end UI for install base.

Return on Investment

Limited knowledge and documentation
Service Request and enhancement request painful
Upgrade downtime extensive - we were down over 8 hours every month, and our business does not like that.

Alternatives Considered

Dont know.

Other Software Used

Oracle eBusiness Suite, Ariba Contract Management

Likelihood to Recommend

Good for vanilla processes such as drop-ship. Bad for nonstandard processes, such a one-off shipping schedules based stores.