Overall Satisfaction with Otter.ai
For business meetings where a lot of planning is set in motion.
- Keeping meeting notes.
- Indexes Topics
- Playback from script.
- Automatically logs onto meetings listed in my calendar.
- Customer service is terrible--zero customer interaction.
- Billing system is questionable--was billed for two other accounts just because they were connected to my company.
- Slow to take care of billing issues.
- Record keeping
- Builds a knowledge base
- Reference
- At least 2 hours wasted time dealing with billing issues
- 100% stress and irritation trying to fix it.
- Recordings have helped me go back and clarify processes on several occasions.
I really can't compare because I have not used other products as of yet, but oh I will!
Do you think Otter.ai delivers good value for the price?
Yes
Are you happy with Otter.ai's feature set?
Yes
Did Otter.ai live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Otter.ai go as expected?
No
Would you buy Otter.ai again?
No