Best Image Builder in Market
June 15, 2022

Best Image Builder in Market

Sumit Kumar | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Packer, by HashiCorp

We mainly use packer for creating Images on the fly with required tunning and use it with Our Configuration management tools or any IAC tool. We integrate Packer with multiple frameworks such as Chef or Puppet to install and configure the software. It acts for me as Machine Image As A Code. The main scope for us to use Packer is to automate our Image creation process and get away from the Golden Image concept so that we can bring Updated images in an automated way.
  • Multi-provider portability
  • Greater testability
  • Super fast infrastructure deployment
  • Manageability
  • Manageability
  • Manageability
  • Appliance/Demo Creation
  • Dev/Prod Parity
  • Super fast infrastructure deployment
  • Super fast infrastructure deployment
  • Quick turnaround of infrastructure in multiple cloud using single tool.
  • Increase productivity by reducing time in infrastructure building.
There are lot of tools in market which does the job for Image creation but all of them are not complete Machine/Image as a code. All other alternatives can create Image partially.

Main reason for selecting Packer are
Packer is lightweight, portable, and command-line driven
Packer helps keep development, staging, and production as similar as possible.
Packer automates the creation of any type of machine image
Multi-provider portability is the feature to die for

Do you think HashiCorp Packer delivers good value for the price?


Are you happy with HashiCorp Packer's feature set?


Did HashiCorp Packer live up to sales and marketing promises?


Did implementation of HashiCorp Packer go as expected?


Would you buy HashiCorp Packer again?


We use packer to generate new machine images for multiple platforms on every change to our Configuration Management tools like Chef/Puppet/Ansible It's act single tool for Image building for Multi-provider like AWS/Azure/GCP Helps to achieve Dev/Prod Parity Packer itself doesn't have a state like Terraform. You can't do packer output AMI ID. If you have a scenario where you want to maintain the state for images it would be tough to manage via Packer.

Using Packer, by HashiCorp

30 - Engineering
10 - They should understand DevOps world and products like
Configuration Management
Any cloud provider
  • Image creation
  • Multi cloud portability
  • Continuous Delivery
  • We have integrated packer for Continuous Delivery.
  • We have automated monthly image creation with all necessary packages which get published to all AWS accounts.
  • Managebility is one are where we are researching to use Packer.
We are happy with the use of Packer in our organization. Apart from manageability, I don't find any other drawback with Packer.

Evaluating Packer, by HashiCorp and Competitors

Yes - We were creating Image earlier using Ansible. We are not going to replace Ansible but the Image creation part is taken over by Packer.
  • Product Features
  • Product Usability
  • Prior Experience with the Product
Most important aspect for taking Packer is multi cloud portability
Will look for reviews to figure out pros and cons earlier instead of finding on fly.

Packer, by HashiCorp Implementation

I haven't found any issue in Implementation that itself describes how well this tool is built.
Change management was a minor issue with the implementation - It was smooth
  • No issue I faced.

Packer, by HashiCorp Support

I only once required support and it was very smooth.
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
I haven't as it was not required. I was able to run it without any major issues.
Haven't stuck with any such situation.

Using Packer, by HashiCorp

It's best for building Image with many features and benefits.
Like to use
Relatively simple
Technical support not required
Well integrated
Quick to learn
Feel confident using
  • Super fast infrastructure deployment
  • Multi-provider portability