Effective printing using PaperCut
December 23, 2019

Effective printing using PaperCut

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with PaperCut

PaperCut is a print management software that is being used by the entire organization. With close to 3000 employees working across 35 or more sites, PaperCut has been helpful in minimizing the wastage of paper. It helps us view how company resources are being used. Misuse is detectable with this software.

Pros

  • Run reports to view print usage by department, employee, site, etc.
  • Helpful in capturing trends.

Cons

  • Less employee friendly, as they feel like they are being watched.
  • Needs approvals while printing certain documents, hence it leads to employee frustration when they are not able to print right away.
  • The software has helped us identify places where company property is being misused.
  • Helped minimize wastage of paper, hence it is environment friendly.
We did review products like uniFLOW, PrintManager, UniPrint before implementing PaperCut. We had heard good reviews from our friends and other sources. Some employees had also used it before and were familiar with the implementation process. It was easy to sync the software with several printers across various sites. We did not require any other processes or tools to implement.
The user community for PaperCut is smaller than other products we use in HR, IT, marketing and project management. We had an account manager assigned to us. Whenever we had any issues we would email him. The account manager was acting as an interface with the developers and other teams. The response times were reasonable.

Do you think PaperCut delivers good value for the price?

Yes

Are you happy with PaperCut's feature set?

Yes

Did PaperCut live up to sales and marketing promises?

Yes

Did implementation of PaperCut go as expected?

Yes

Would you buy PaperCut again?

Yes

PaperCut is useful in scenarios where printers and other office property are being misused tremendously. Or if the organization wants to ration the use of printers and paper to a certain number. In addition to employees, I have seen many universities use this software to keep tabs on papers printed by students. If some student has exhausted the number of copies in his/her account, they can print more pages at an additional cost. It is possible to customize the tool with workflows, additional reviewers, set tabs to the number of paper printed and more. Reports are also easily obtainable.

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