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What is PaperCut?

PaperCut Software headquartered in Melbourne offers their suite of print and output management solutions including PaperCut NG as well as embedded software to supply hardware integration.

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25 Users


One Time Fee

75 Users


One Time Fee

150 Users


One Time Fee

Entry-level set up fee?

  • No setup fee


  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services
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Product Details

What is PaperCut?

PaperCut Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
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Reviews and Ratings


Attribute Ratings


(1-5 of 5)
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James Richard | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
We use PaperCut at our Higher ED institution for mobility print, web print, email-to-print, and the follow-me virtual queues. It replaced Pharos for us and was a great idea to. PaperCut has very few issues and usually the issues we do have resolve themselves.
  • Follow-me virtual queues
  • Web print for students.
  • Mobility print for personal computers on campus.
  • Better support (for us because we go through a printing company).
  • More streamlined user interface.
PaperCut has replaced our pharos system which was a huge project. PaperCut manages all of our printers extremely well and does have lots of options for setting them up the way you want to.
  • Groups for users
  • Detailed info from the printers
  • Cost effective
  • Better managing of costs to print.
PaperCut was more user friendly for our higher ed situation and had a great sales pitch from the reseller we got it from.
Score 7 out of 10
Vetted Review
Verified User
PaperCut is used in my organisation for printing services. When sending a print job, we can view what is in line to be printed. We are also able to view the amount of pages we have printed and total 'trees' we have used. It ensures we stay conscious of the environment.
  • Schedule print jobs.
  • Environmentally friendly.
  • History recall.
  • Not accounting for jobs that did not release.
  • Ensuring that jobs sent through are processed.
  • Greater description of tree size etc for reference.
PaperCut is well suited in an environment where paper usage is overdone. In the marketing and advertising industry, lots of paper is wasted due to visual usage like presentations of client show-casings. It is less appropriate for a workplace that only uses digital work rather than any print. Otherwise very useful.
  • Environmentally friendly.
  • Ensures visibility.
  • View history of print work.
  • Positive as we save paper.
  • Positive as we are aware of our job prints.
  • Negative as jobs that are not processed are still accounted for.
PaperCut is easily a better program or product to use in a workplace environment that often faces too much paper wastage as we are able to keep track of how many print jobs have been dedicated to levels of paper usage and keep track of the jobs that have already been processed for paperwork.
Google Ads (formerly AdWords), Microsoft 365 (formerly Office 365), Google Analytics
Score 9 out of 10
Vetted Review
Verified User
Originally we began to use PaperCut for centralized and confidential printing. Upon implementation we were looking to move towards a more centralized printing model. With large buildings and many staff members, we needed something reliable and easy for users to make the migration as seamless as possible. Our other requirement was confidential/secure printing for our employees that need copies of documents containing personal/confidential information. Both of these use cases were (and continue to be) super easy and reliable. After we used PaperCut for a while we began to look at reporting and scripting to cut printing costs across the board. We implemented the PaperCut desktop application and pushed it out to every user. Each user is now able to see the total cost of what they have printed and the job details thereof. We then targeted certain printers throughout the organization for specific scripts. For example: an overused color printer now displayed a message describing how printing in B&W saves money overall. The user may continue printing in color or they may choose to print in B&W. All of these implementations have been fantastic.
  • Centralized printing via virtual hold / release queues.
  • Confidential and secure printing via card authentication.
  • Scan to folder/email integration with Active Directory.
  • Printer specific scripting actions give you a ton of options. The canned scripts are super helpful as they are prebuilt and need very little modification.
  • Overall printing reports are very informative.
  • Mobility Print gives you a great solution for printing from Chromebook devices.
  • Integration with Google Cloud Print never really worked for us.
  • Sometimes the job log reports are hard to follow.
  • The PaperCut application sometimes requires a machine reboot when connection to the print server is lost.
PaperCut is a great overall printing solution. Its features are great for any organization trying to move to a paperless or more efficient model. Our users have never really had a problem with figuring out the interface on the copiers or the PaperCut application. The only scenario where this would not be well suited would be a small office environment. It would be overkill.
  • The biggest ROI impact would be that we are saving money every year by printing less and less.
  • As part of moving towards this centralized model, we no longer purchase new printers.
  • The only negative was the initial push back from users that have been printing to local printers for years and years. This is something that will obviously go away over time.
I have not evaluated any other print management utilities that were not simply built in to the Server OS.
We use a local company to support our PaperCut implementation. They have been fantastic with any request we've had over the years. For the most part the issues we have had were simple enough and were often solved by a driver or application update. PaperCut has been nothing less than reliable.
Score 8 out of 10
Vetted Review
Verified User
PaperCut is a print management software that is being used by the entire organization. With close to 3000 employees working across 35 or more sites, PaperCut has been helpful in minimizing the wastage of paper. It helps us view how company resources are being used. Misuse is detectable with this software.
  • Run reports to view print usage by department, employee, site, etc.
  • Helpful in capturing trends.
  • Less employee friendly, as they feel like they are being watched.
  • Needs approvals while printing certain documents, hence it leads to employee frustration when they are not able to print right away.
PaperCut is useful in scenarios where printers and other office property are being misused tremendously. Or if the organization wants to ration the use of printers and paper to a certain number. In addition to employees, I have seen many universities use this software to keep tabs on papers printed by students. If some student has exhausted the number of copies in his/her account, they can print more pages at an additional cost. It is possible to customize the tool with workflows, additional reviewers, set tabs to the number of paper printed and more. Reports are also easily obtainable.
  • The software has helped us identify places where company property is being misused.
  • Helped minimize wastage of paper, hence it is environment friendly.
We did review products like uniFLOW, PrintManager, UniPrint before implementing PaperCut. We had heard good reviews from our friends and other sources. Some employees had also used it before and were familiar with the implementation process. It was easy to sync the software with several printers across various sites. We did not require any other processes or tools to implement.
The user community for PaperCut is smaller than other products we use in HR, IT, marketing and project management. We had an account manager assigned to us. Whenever we had any issues we would email him. The account manager was acting as an interface with the developers and other teams. The response times were reasonable.
Score 10 out of 10
Vetted Review
Verified User
PaperCut is absolutely fantastic in tracking what is printed from an economic standpoint, but also from an environmental standpoint. I know the who, when, where, and what that was printed for my organization. This isn't a "Big Brother" move, but a way to hold people accountable for how often they print, and whether it's really necessary.
  • Web printing: I can be anywhere and print a document to the printer in the office.
  • Price Per Sheet Transaction: I can load my printer up with $50 at the start of the month, and track how much I'm spending in printing.
  • Computer integration: I have a Mac and my coworker uses a PC. This works flawlessly on both.
  • The initial set up is a bit of a burden, and isn't truly user-friendly.
  • The web print feature can get hung-up some times and there isn't a way to cancel when a job is "processing."
  • The MacBook top bar item isn't always stable.
I love PaperCut, and would recommend it to any organization that wants to keep track of how often they print an item, or for larger areas that are shared workspaces. Multiple companies can be set up to utilize a single printer, and no one company gets stuck with paying the fees.
  • Positive: Cut back on printing as a whole.
  • Positive: Tracking our monthly spend on tracking.
  • Positive: I work in a shared workspace, and I'm not footing the bill for other companies.
Print Audit is a similar set-up that boasts about server-based architecture and how they are using a reputable and current business model (you can google the articles to see the propaganda), but ultimately it falls short when compared to PaperCut. PaperCut is just easier to use once everything has been installed. You don't even think about it anymore and it becomes part of your entire computer, which is exactly what I want when printing. This is something that is a no-brainer and doesn't get in my way. Print Audit got in my way and wasn't worth the hassle.
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