PaperCut Reviews

6 Ratings
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Score 9.0 out of 100

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Reviews (1-3 of 3)

Brandon Burch | TrustRadius Reviewer
March 03, 2020

PaperCut: Doesn't Hurt As Bad As You Think

Score 9 out of 10
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Originally we began to use PaperCut for centralized and confidential printing. Upon implementation we were looking to move towards a more centralized printing model. With large buildings and many staff members, we needed something reliable and easy for users to make the migration as seamless as possible. Our other requirement was confidential/secure printing for our employees that need copies of documents containing personal/confidential information. Both of these use cases were (and continue to be) super easy and reliable. After we used PaperCut for a while we began to look at reporting and scripting to cut printing costs across the board. We implemented the PaperCut desktop application and pushed it out to every user. Each user is now able to see the total cost of what they have printed and the job details thereof. We then targeted certain printers throughout the organization for specific scripts. For example: an overused color printer now displayed a message describing how printing in B&W saves money overall. The user may continue printing in color or they may choose to print in B&W. All of these implementations have been fantastic.
  • Centralized printing via virtual hold / release queues.
  • Confidential and secure printing via card authentication.
  • Scan to folder/email integration with Active Directory.
  • Printer specific scripting actions give you a ton of options. The canned scripts are super helpful as they are prebuilt and need very little modification.
  • Overall printing reports are very informative.
  • Mobility Print gives you a great solution for printing from Chromebook devices.
  • Integration with Google Cloud Print never really worked for us.
  • Sometimes the job log reports are hard to follow.
  • The PaperCut application sometimes requires a machine reboot when connection to the print server is lost.
PaperCut is a great overall printing solution. Its features are great for any organization trying to move to a paperless or more efficient model. Our users have never really had a problem with figuring out the interface on the copiers or the PaperCut application. The only scenario where this would not be well suited would be a small office environment. It would be overkill.
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Anonymous | TrustRadius Reviewer
December 23, 2019

Effective printing using PaperCut

Score 8 out of 10
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PaperCut is a print management software that is being used by the entire organization. With close to 3000 employees working across 35 or more sites, PaperCut has been helpful in minimizing the wastage of paper. It helps us view how company resources are being used. Misuse is detectable with this software.
  • Run reports to view print usage by department, employee, site, etc.
  • Helpful in capturing trends.
  • Less employee friendly, as they feel like they are being watched.
  • Needs approvals while printing certain documents, hence it leads to employee frustration when they are not able to print right away.
PaperCut is useful in scenarios where printers and other office property are being misused tremendously. Or if the organization wants to ration the use of printers and paper to a certain number. In addition to employees, I have seen many universities use this software to keep tabs on papers printed by students. If some student has exhausted the number of copies in his/her account, they can print more pages at an additional cost. It is possible to customize the tool with workflows, additional reviewers, set tabs to the number of paper printed and more. Reports are also easily obtainable.
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Anonymous | TrustRadius Reviewer
July 26, 2019

PaperCut -- Cuts up the competition when it comes to printing

Score 10 out of 10
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PaperCut is absolutely fantastic in tracking what is printed from an economic standpoint, but also from an environmental standpoint. I know the who, when, where, and what that was printed for my organization. This isn't a "Big Brother" move, but a way to hold people accountable for how often they print, and whether it's really necessary.
  • Web printing: I can be anywhere and print a document to the printer in the office.
  • Price Per Sheet Transaction: I can load my printer up with $50 at the start of the month, and track how much I'm spending in printing.
  • Computer integration: I have a Mac and my coworker uses a PC. This works flawlessly on both.
  • The initial set up is a bit of a burden, and isn't truly user-friendly.
  • The web print feature can get hung-up some times and there isn't a way to cancel when a job is "processing."
  • The MacBook top bar item isn't always stable.
I love PaperCut, and would recommend it to any organization that wants to keep track of how often they print an item, or for larger areas that are shared workspaces. Multiple companies can be set up to utilize a single printer, and no one company gets stuck with paying the fees.
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About PaperCut

PaperCut Software headquartered in Melbourne offers their suite of print and output management solutions including PaperCut NG as well as embedded software to supply hardware integration.
Categories:  Output Management

PaperCut Technical Details

Operating Systems: Unspecified
Mobile Application:No