Worth It, Kinks and All
February 27, 2015

Worth It, Kinks and All

Laura Rois | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Professional

Overall Satisfaction with Pardot Marketing Automation

It is being used by the marketing department for emails.
  • Great for linking webinar campaigns to WebEx to automatically add registrants and attendees.
  • Allows you to setup rules so that our employees don't get included in our website activity tracking.
  • You can create nurture tracks (we are still in the process of building these).
  • The automation links to update campaigns are very rigid. If the persons information isn't exactly how we have it in Salesforce it doesn't make the connection so we still need to manually review our lists.
  • The ability to exclude employees from our metrics still isn't perfect.
  • We haven't been using it long enough to really be able to track the impact on the company.
  • It has made marketing's job a little easier once it's set up.
Pardot is great for connecting compatible web programs to Salesforce campaigns to automatically update them. If you build campaigns you should use the automation tools. It may not be perfect but it's still better than manually doing everything.

Salesforce Marketing Cloud Feature Ratings

WYSIWYG email editor
7
Dynamic content
Not Rated
Ability to test dynamic content
Not Rated
Landing pages
Not Rated
A/B testing
Not Rated
Mobile optimization
Not Rated
Email deliverability reporting
8
List management
Not Rated
Lead nurturing automation
Not Rated
Lead scoring and grading
9
Data quality management
7
Automated sales alerts and tasks
7
Calendaring
8
Event/webinar marketing
9
Social sharing and campaigns
Not Rated
Social profile integration
Not Rated
Dashboards
8
Standard reports
8
Custom reports
8
API
Not Rated
Role-based workflow & approvals
Not Rated
Customizability
7
Integration with Salesforce.com
7
Integration with Microsoft Dynamics CRM
Not Rated
Integration with SugarCRM
Not Rated