Why go anywhere else?
December 20, 2016

Why go anywhere else?

Carina Stewart | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paychex Flex

We use Paychex Flex for all our payroll needs - anything from weekly payroll to help with year end stuff to 401(k) and everything in between.
  • Integrating new employees. I give Paychex the info on the new employee and voila...done.
  • Paychex Flex employs some incredible people ( capable and knowledgeable0. Paychex does a great job giving their employees the tools to help the customer.
  • Courtesy and professionalism is top!
  • Only one thing comes to mind. Whenever my regular (wonderful) payroll specialist is out, the replacement does not seem to know my special needs. Perhaps a little interoffice communication would be helpful to keep things running smoothly.
  • Our return on investment in this company has been met 100%!
I have nothing to compare Paychex Flex too..and I do not want to either..I am happy with where I am.
I am extremely happy with Paychex. My mind is at ease and I can concentrate on other things, knowing that at least the payroll part of our business is in capable hands.

Paychex Flex Feature Ratings

Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
10
Pay calculation
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
New hire portal
10
Manager tracking tools
10
Notifications and Alerts
10