Overall Satisfaction with Paychex Flex
We implemented Paychex Flex last spring to handle our Payroll services. After implementation we were so happy that we added the HR, Retirement Plan, and Benefits add-ons. So far I am very pleased with the platform.
- Has streamlined the insurance enrollment piece of our benefits.
- Has brought a lot of HR functions under one platform.
We've used ADP and Sage Payroll and by far Paychex has exceeded them both, Sage with its functionality and ADP with its price point.
They are very responsive and quick to find answers. Usually have to leave a message but they will call back.
Do you think Paychex Flex delivers good value for the price?
Are you happy with Paychex Flex's feature set?
Did Paychex Flex live up to sales and marketing promises?
Did implementation of Paychex Flex go as expected?
Would you buy Paychex Flex again?
It is very user friendly and good for giving employees access to their paycheck data and HR functions. From what I can tell so far you cannot get some of the HR module pieces without adding the HR Specialist (which is supposed to act as a fractional HRM) which significantly drives up the cost and doesn't add much benefit. I'd like the HR features without having to pay for a person that I'm not utilizing.