Paychex Flex Review
May 19, 2021
Paychex Flex Review
Score 1 out of 10
Vetted Review
Verified User
Overall Satisfaction with Paychex Flex
We use Paychex to process our payroll on a bi-weekly and monthly basis.
- Right now, I have no faith in the company.
- Payroll experience: Caused us to receive fines.
- Customer service: Does not take responsibility for errors.
- Lack of consistency.
- Lack of knowledge.
- Processing payroll.
- Helping out with ad-hoc queries that we rely on their knowledge for.
- Negative
Do you think Paychex Flex delivers good value for the price?
No
Are you happy with Paychex Flex's feature set?
No
Did Paychex Flex live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Paychex Flex go as expected?
I wasn't involved with the implementation phase
Would you buy Paychex Flex again?
No