Paychex Flex as best configurable ADP engine
June 01, 2021

Paychex Flex as best configurable ADP engine

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paychex Flex

We decided to use Paychex Flex, due to the high personnel turnover we had and the long working hours in the human resources sector, in view of this we decided to automate our process and we found good results with this tool. Customer service in general is good, however, at times we witnessed long waiting times that are unrecoverable for the company. We honestly expected more. The use of Paychex Flex is intended for those companies that need that extra optimization in their personnel management systems, however you must be very clear about where you want to go with the software, since its configuration and adequacy will depend on that.
  • Paychex Flex performs payroll management automatically.
  • Allows the update of schedules through specific tasks.
  • Employee performance review opens the possibility of a healthier work environment.
  • The accounting tool has some flaws.
  • It is a bit difficult to implement.
  • Billing information is often confusing, and we can almost never get all the necessary data.
  • Automation of personnel recruitment.
  • Productivity information system for each candidate.
  • Payroll control avoids unnecessary paperwork and saves time.
  • The tool does not have a good impact because its invoicing system is not entirely clear.
  • Sometimes the invoices are not well detailed, which makes it impossible to know the real charges to be paid, this generates confusion and poor planning.

Do you think Paychex Flex delivers good value for the price?

Yes

Are you happy with Paychex Flex's feature set?

Yes

Did Paychex Flex live up to sales and marketing promises?

Yes

Did implementation of Paychex Flex go as expected?

Yes

Would you buy Paychex Flex again?

Yes

Paychex Flex is formulated as an ATS software intended for SMEs, due to its versatility when it comes to grouping data and controls with respect to human resources. The tool enables the constant control of schedules in order to generate a more efficient management.

Paychex Flex Feature Ratings

Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
9
Organization and location management
9
Compliance data (COBRA, OSHA, etc.)
10
Pay calculation
9
Off-cycle/On-Demand payment
10
Benefit plan administration
10
Direct deposit files
9
Salary revision and increment management
9
Reimbursement management
9
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
9
View and generate pay and benefit information
9
Update personal information
9
View job history
9
View company policy documentation
10
Tracking of all physical assets
9
Report builder
10
Pre-built reports
10
Ability to combine HR data with external data
9
New hire portal
10
Manager tracking tools
9
Job Requisition Management
10
Company Website Posting
10
Publish to Social Media
10
Job Search Site Posting
9
Duplicate Candidate Prevention
9
Applicant Tracking
9
Notifications and Alerts
10