Great product for the value
June 07, 2021

Great product for the value

Jennifer Kolakowski | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paychex Flex

We use Paychex Flex for all our payroll needs by all departments. Paychex Flex has been amazing in meeting all our needs from paying people to reporting. We have all different departments with all different needs. Some are straight salary, some are hourly and some are salary but get fringes. We have a retirement, Aflac, child support, retirement loans union dues for 3 different unions and many other items that come out of checks that they have been able to accommodate.
  • Great reports
  • General ledger posting and reporting is amazing along with the GL customer service team
  • The over all customer service is great!! Whenever I need them with all my crazy changes that need to be made they have never once told me no.
  • Very few aspects are not user friendly.
  • I would like to be able to do more with the time and attendance part myself. Although customer service is great, some things that need to do I know are quick fixes and I would love to be able to do them on my own.
  • Use of Indeed for hiring
They could not do the GL that Paycheck Flex handles for us.
Kyle and Robin have been great getting us what we need.

Do you think Paychex Flex delivers good value for the price?

Yes

Are you happy with Paychex Flex's feature set?

Yes

Did Paychex Flex live up to sales and marketing promises?

Yes

Did implementation of Paychex Flex go as expected?

Yes

Would you buy Paychex Flex again?

Yes

So easy and user friendly
It has been a great fit for our organization. We are loving the new platform of Paycheck Flex.

Paychex Flex Feature Ratings

Employee demographic data
10
Employment history
10
Job profiles and administration
10
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
Not Rated
Pay calculation
10
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
10
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Tracking of all physical assets
Not Rated
Report builder
10
Pre-built reports
10
Ability to combine HR data with external data
10
New hire portal
10
Manager tracking tools
10
Job Requisition Management
10
Company Website Posting
10
Publish to Social Media
10
Job Search Site Posting
10
Duplicate Candidate Prevention
10
Applicant Tracking
10
Notifications and Alerts
10