Overall Satisfaction with Paychex Flex
We use Paychex Flex for all our payroll needs by all departments. Paychex Flex has been amazing in meeting all our needs from paying people to reporting. We have all different departments with all different needs. Some are straight salary, some are hourly and some are salary but get fringes. We have a retirement, Aflac, child support, retirement loans union dues for 3 different unions and many other items that come out of checks that they have been able to accommodate.
- Great reports
- General ledger posting and reporting is amazing along with the GL customer service team
- The over all customer service is great!! Whenever I need them with all my crazy changes that need to be made they have never once told me no.
- Very few aspects are not user friendly.
- I would like to be able to do more with the time and attendance part myself. Although customer service is great, some things that need to do I know are quick fixes and I would love to be able to do them on my own.
Do you think Paychex Flex delivers good value for the price?
Are you happy with Paychex Flex's feature set?
Did Paychex Flex live up to sales and marketing promises?
Did implementation of Paychex Flex go as expected?
Would you buy Paychex Flex again?