Paychex Flex Review
October 08, 2023
Paychex Flex Review
Score 1 out of 10
Vetted Review
Verified User
Overall Satisfaction with Paychex Flex
The experience with paychex customer service is the worst I believe I've have ever had. In my experience, it takes hours at a time to speak with anyone, as no one helps resolve issues. In my experience, they delegate problems down the line, and still to this day our issues had not bee resolved and after 10 years we closed our accounts. Outside of that, the pay roll specialist was always changing, and never submitted correctly. Many times employees were not paid on time. In my opinion, I would not recommend this company!
- In my opinion,,they do nothing well
- customer service
- follow up
- online portal
I have not used the reporting
Do you think Paychex Flex delivers good value for the price?
No
Are you happy with Paychex Flex's feature set?
No
Did Paychex Flex live up to sales and marketing promises?
No
Did implementation of Paychex Flex go as expected?
No
Would you buy Paychex Flex again?
No