Rockstar Customer Service and Implementations
April 24, 2021

Rockstar Customer Service and Implementations

Christina Hynick | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Ping Intelligent Identity Platform

Ping Intelligent Identity is being used globally across our organization. We moved from Oracle Identity Federation 7+ years ago, after reviewing Okta and Azure and doing a proof of concept for all three. We use it today for all employee SSO to both on prem and SaaS applications.
  • Customer Service
  • Reuse of Configuration
  • Always Looking to Improve
  • Phone customer Service, first line
  • PingFederate Troubleshooting Ability
  • SAML/OIDC
  • Flexible Implementations
  • Ease of Use
  • Quick to Deliver

Do you think PingOne from Ping Identity delivers good value for the price?

Yes

Are you happy with PingOne from Ping Identity's feature set?

Yes

Did PingOne from Ping Identity live up to sales and marketing promises?

Yes

Did implementation of PingOne from Ping Identity go as expected?

Yes

Would you buy PingOne from Ping Identity again?

Yes

We have been able to use Ping Intelligent Identity for countless onprem applications, as well as SaaS implementations, and the number of implementations grows weekly. Ping Intelligent Identity is always looking to improve the user experience and all things delivered.

PingOne from Ping Identity Feature Ratings

ID-Management Access Control
10
ID Management Single-Sign On (SSO)
10
Multi-Factor Authentication
10
Password Management
10
Account Provisioning and De-provisioning
Not Rated
ID Management Workflow Automation
Not Rated
ID Risk Management
Not Rated