Ping product portfolio is great stuff
October 29, 2020

Ping product portfolio is great stuff

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Ping Intelligent Identity Platform

We are using Ping Identity products to provide [a] centralized single sign-on solution for both internal and external customers. Ping Identity Product portfolio (PingFederate, PingAcess, PingDirectory, PingDataSync) is helping us with making user life easy and removing requirement to have multiple passwords for multiple services. We are using it in [our] whole organization - so far just for around 10 applications, but numbers are growing pretty fast.

Pros

  • Stable solution (don't cause any issues).
  • Adds value as central solution for manage A/A.
  • Improved security for core applications.

Cons

  • More functionalities should be available on prem like PingID.
  • New [user interface] for PF 10.1 and PA 6.0 is a bit hard to learn
  • Decreased overall number of help desk calls for password reset.
  • Reduced time need for authentication; user[s] now have to authenticate once to be able to use more than 20 applications, instead of authenticating 20 times (per app).
We tested PingOne but our security team was not happy with it (because of cloud exposure).
We tested PingId as well but our security team was not happy with it (because of cloud exposure).
We [spent] some time on PingDataGovernance but so far we don't have any use case for this product.
We started exploration for PingDataSync (to synchronize two different LDAP directories), [and] so far it looks promising.

Do you think PingOne from Ping Identity delivers good value for the price?

Yes

Are you happy with PingOne from Ping Identity's feature set?

Yes

Did PingOne from Ping Identity live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of PingOne from Ping Identity go as expected?

Yes

Would you buy PingOne from Ping Identity again?

Yes

Really like [this] solution, it fits our requirements 100%. There are unlimited possibilities to extend the product, either by creating additional adapters or selectors. We really like the policy management level in PingFederate. It's extremely helpful when we can specify customer journey per many different requirements like user location, application type etc. As well, both StepUp and TopDown authentication flows were implemented [easily].

PingOne from Ping Identity Feature Ratings

Identity Management
8.3
ID-Management Access Control
8
ID Management Single-Sign On (SSO)
9
Multi-Factor Authentication
8
Password Management
8
Account Provisioning and De-provisioning
Not Rated
ID Management Workflow Automation
Not Rated
ID Risk Management
Not Rated

Ping Intelligent Identity Platform Support

Really good customer support, we always receive what we need. Sometimes instead of [a] solution (which have to be developed) we are receiving [a] work around, which is helping ad hoc. Then after time [needed for support to] develop fix we are receiving full fix or we [are] just waiting for new version of the product where our "bugs" are fixed.

Using Ping Intelligent Identity Platform

Easy to use; all UI's are user friendly and easy to learn.[The] possibility to use API is [a] big value as well. We really like integration with CyberArk; with it we can manage privileged accounts according to company standards without breaking any rules, and we can be 100% sure that only approved persons will have administrative access.

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