Planable - Decent, But, In My Opinion, Terrible Support
Updated August 23, 2023

Planable - Decent, But, In My Opinion, Terrible Support

Sorin Ciornei | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Pro

Overall Satisfaction with Planable

It does everything I need. We use it with our website https://thereach.ai/ and all the handles we have (FB, Insta, LinkedIn) and it takes a few seconds to post on everything. It has an AI feature that can let you tweak the blurbs if you want.
  • Plan posts on multiple platforms at once
  • Approval workflow
  • Add hashtags in the tool so you can save them for future use
  • Ability to post on any social media platform with 1 click. It adjusts the layout for you, pictures, adding action buttons, etc.
Cheaper, however, Kontentino does have the ability to save hashtags.

Do you think Planable delivers good value for the price?

Yes

Are you happy with Planable's feature set?

Yes

Did Planable live up to sales and marketing promises?

Yes

Did implementation of Planable go as expected?

Yes

Would you buy Planable again?

Yes

It does what you need, but could have a bit more features for the price. $30 a month just to post things on Facebook or Instagram is a bit steep, given that that's all you can do.
Emailed them a month ago to add hashtags, but they didn't add the functionality yet. Given that the product has stayed exactly the same since, I'm guessing the developers don't want to add this feature so I give the support a rating of 1.
It needs the ability to save hashtags. Some of the other tools offer this, so I emailed Planable and asked them to consider adding it.

Planable Feature Ratings

Content planning and scheduling
10
Content optimization
10
Workflow management
10
Not Rated
Twitter
10
Facebook
10
LinkedIn
10
Google+
10
Instagram
10
Pinterest
10
Mobile access
10