Overall Satisfaction with Planview Enterprise
We are using Planview to manage all IT resources and committee funded projects. We have roughly 900 resources in the tool. We are using it to manage project financials and status reporting, manage resource demand and capacity and to make decisions around our portfolio of projects and what gets approved and when.
- Planview's investment and capacity planning capabilities are a strength of the tool. We are able to use this info on a regular basis to make decisions around what work to approve and when to begin the work.
- The user interface is excellent, easy to get around and find things.
- Planview's RPM reports (out of the box, configurable reports) are great. They give you a starting point and answer a lot of the questions that our stakeholders have.
- Managing a work breakdown structure with predecessors, etc., is a lot of work. Too many clicks and not intuitive.
- My biggest complaint is that you cannot update resource attributes in a resource portfolio (column set) like you can in work. The administration of resources and users is very time-consuming.
- Along those same lines, you have to set up resources and users separately and cannot copy or anything, this would be a nice feature as many resources/users mimic others.
- We haven't measured this yet, but are able to use Planview to automate many of the manual reports and things we have been doing.
- In week one of implementing time tracking, we had 82% compliance. As of week 4, we have 84% compliance.
Clarity PPM. I prefer Planview for the following reasons:
- Better user interface.
- Better customer service and issue resolution.
- Reporting is top notch. I don't remember Clarity providing any out of the box reports.