Waste of Time and Money
May 16, 2022
Waste of Time and Money
Score 1 out of 10
Vetted Review
Verified User
Overall Satisfaction with Podium
I was never able to truly use the Podium platform as it was described to me by the salesman. I got the setup on my website but Podium never did the follow-through so I could see when someone contacted me. The only way I got a notification was with an email, NO TEXT like I was told it would be. It took about 3 weeks for them to do any type of " onboarding" but it was never completed. Their support team doesn't return calls in a timely manner. I actually got a return call on a Sunday afternoon, rather than during my business hours when I would be near the computer.
- Don't know of anything
- it was a complete waste of my money in my experience.
- Truthfulness from the sales staff.
- promp responds from support staff.
- willingness to work with customers when Podium falls so very short of what is promised.
- Getting the setup done in a timely manner. If they can't onboard, don't charge until the setup is complete.
- Nothing
- It didn't work like they said in my experience.
- Very negative
- I was told I could try it for a month, but it was 3 months they charged me for.
- No return, only $600.00 out the door.
Do you think Podium delivers good value for the price?
No
Are you happy with Podium's feature set?
No
Did Podium live up to sales and marketing promises?
No
Did implementation of Podium go as expected?
No
Would you buy Podium again?
No